Product Support Specialist at Arbutus Medical

Elevate surgery outcomes as a Product Support Specialist at Arbutus Medical. This hands-on role focuses on continuous product improvement by collaborating with surgeons and healthcare providers to enhance device usability and performance.

Arbutus Medical is seeking a Product Support Designer to drive enhancements in their surgical device portfolio. With a strong focus on customer feedback, you will engage with clinical professionals and oversee multiple product initiatives. Your collaborative approach will ensure meaningful improvements are translated into practical solutions, enhancing patient care efficiency.

Key Responsibilities:

• Build relationships with surgeons to gather product insights

• Lead product improvement projects across the portfolio

• Investigate customer feedback for practical enhancements

• Coordinate product testing and prototype evaluations

• Support resident training and product adoption initiatives

Requirements:

• Bachelor's degree in Biomedical Engineering or related field

• 5–7 years in product development or medical devices

• Hands-on prototyping experience with CAD tools

• Strong problem-solving and communication skills

• Willingness to travel across North America

Make a significant impact by transforming customer insights into innovative product solutions at Arbutus Medical.
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