Program Manager

Company Introduction:

Arrow Machine and Fabrication
Group is an engineering-focused solution provider of machined castings, fabrications, and assemblies.

We serve OEM customers in the rail, material handling, mining, defense, heavy truck, agriculture, power systems, construction, nuclear, engineered products, architectural, and forestry industries.

We have access to the broadest range of metalwork solutions in the world through our elite group of companies. Arrow focuses on providing innovative design, quality craftsmanship, and exceptional customer service.

Group Division:

Arrow Off Road Stratford was established 100 years ago, developing our people has been a core function and commitment of our business. Our culture is built on safety, integrity, and a commitment to partnering with our customers. We offer our people a commitment to quality and continuous improvement, and the opportunity to implement innovative ideas.

At our
Stratford Facility, we fabricate and assemble components for heavy truck, defense, and off-road equipment companies. We feature fitting and welding, metal forming, saw cutting, painting, assembly departments, and manufacture everything from small components to large structures, sheet metal to heavy plate.

Compensation Range:$97,000-$124,000

Position Summary:

The Program Manager will perform tasks to maintain the flow of communication between Arrow locations and the customers. The function of this position ensures that the ongoing and evolving needs of customers are serviced. Coordinates information from internal departments to prepare quotes for customer products and/or to address any customer concerns and engineering changes on current products. Feeds back information to departments pertaining to customer expectations and/or issues.

This position will report to the Engineering Manager, with a dotted-line reporting relationship to the General Manager.

Primary Responsibilities:

• Capable of managing a program from inception to completion.
• Responsible for identifying new business development prospects and developing strategies to secure new business.
• Develop customer and program-specific pricing strategies.
• Assist as part of the commercial process in developing quotations for potential new business.
• Adjust pricing on a regular basis for industry commodity adjustments.
• Interact regularly as the face of Arrow with our customers, supporting new business development activities.
• Performs engineering design evaluations and works to complete projects within budget and scheduling restraints.
• Reviews industry policies and procedures to ensure data accuracy, security, and regulatory compliance.
• Prepares and support/participate in Customer presentations.
• Provides technical support for the engineering process.
• Has knowledge of commonly used concepts, practices, and procedures within a particular field.
• Tracks and reports on engineering targets (BOM cost, quality, customer and/or internal plant delivery timing, performance, project, and department engineering budget, etc.) for all assigned projects.
• Ensures engineering timing plans, defect/issues list, risk assessments, and lessons learned are created and maintained and provides engineering status for project reviews (e.g. APQP milestones, etc.) according to program timing for all assigned projects.
• Ensures compliance with Company procedures (e.g. Process
  - Work Instructions) and applicable standards (e.g.).
• Complies with the requirements of Quality Operating System (QOS).
• Maintains a thorough knowledge of product design techniques and all CAD software systems.
• Understanding of the concepts of synchronous manufacturing and lean production manufacturing methodologies and the ability to formulate and implement a tactical plan.
• Participates in Continuous…