Volunteer and Community Engagement Facilitator

VOLUNTEER AND COMMUNITY ENGAGEMENT FACILITATOR (contract)

Pending vacancy due to maternity leave. Contract from February 23, 2026 to approximately September 17, 2027. 35 hours per week, Monday - Friday, 8:30 AM - 4:00 PM. $20.67 per hour.

At Community Support Connections, we wake up each morning energized about the difference we make in the lives of our clients; people who could be your parents, grandparents, friends, or neighbours. Working with hundreds of amazing volunteers, donors, and community partners, we provide a wide range of community supports for older adults and people with different abilities to help them live at home with independence and dignity – something we all deserve.

We are truly caring and client-centered, and are constantly innovating; looking for new and better ways to provide the best care and supports possible.

Passion and commitment permeate everything we do. Driven by our values, we treat our clients, volunteers, donors, and each other, with dignity and respect. We are committed to cultivating a diverse workforce and welcoming candidates from different backgrounds and all life experiences. We believe the best way to serve our clients and volunteers is to create an environment and culture that empowers our staff to be as productive and happy as possible.

If what we do resonates with your core values then we want to hear from you!

The Volunteer and Community Engagement Facilitator contributes to the mission of Community Support Connections by supporting the Manager, Volunteer Engagement with finding and attending community events, engaging current volunteers, and leading the onboarding of new volunteer applicants. The role works directly with corporate and community groups, acquires content for volunteer stories, develops new relationships with community partners to raise awareness about Community Support Connections, and works closely with the Development Team.

Our ideal candidate works independently with minimal support, is nimble, and brings creativity and fun to their work. You get excited about providing meaningful experiences for volunteers and donors, and the community  understand that the data and background work are essential to be effective with the ‘fun stuff’. You are passionate about making a positive change in our community, love working as part of a responsive and ever-changing team, excited about supporting the older adult community and are happy to go ‘above and beyond’.

You are prepared to take engagement and volunteer coordination to the next level and thrive on attending community functions, meeting new people, celebrating individual and community strengths, and excel at challenging and new opportunities.

• Implements strategies to recruit a substantial number of volunteers with the proper skills
• Leads screening, interviewing and training of new volunteers
• Prepares and maintains volunteer positions based on demands of Community Support Connections’ programs and school placements
• Develop ways improve the experience of volunteers and create new opportunities for them by interacting with them on a regular basis via email, phone and in person
• Communicates on a regular basis with other departments to ensure an adequate number of volunteers are available to sustain client delivery. Develops proactive strategies alongside Volunteer Engagement Manager to recruit where there are gaps or foreseeable gaps in the future
• Nominates volunteers for awards and assists with organizing appreciation event
• Checks-in with new volunteers to ensure they are enjoying their new role within a timely manner
• Assists Volunteer Engagement Manager with retention and appreciation strategies to maintain a high level of satisfaction among volunteers
• Oversees the Meals on Wheels Garden. This involves assisting garden volunteers in any administration tasks, recruiting for the garden, scheduling volunteers, assisting with the design/layout of garden, budget, organizing and ordering adequate supplies, etc.
• Assists with Bingo coordination and scheduling Office volunteers, as required
• Assists with Meals on Wheels deliveries
• Other administrative…