Quality Continuous Improvement Technician; Night Shift

Position: Quality Continuous Improvement Technician (Night Shift)
Summary
The  Quality Continuous Improvement Technician (QCI Tech)  plays a crucial role in driving daily quality improvement initiatives at Wonderbrands bakeries. This position is responsible for conducting thorough quality checks, documenting deviations using iQMS and Cereboro, and working with the Continuous Improvement (CI) Engineering team to perform root cause analyses. By ensuring all issues are properly diagnosed and assigned to the appropriate functional areas, the QCI Tech helps maintain and enhance product quality.
QCI Techs also champion product quality improvements by actively participating in Quality Huddles as part of the VQS process, ensuring that detailed product information is available for evaluation. They utilize Six Sigma methodologies for data gathering and analysis to identify effective improvement solutions and collaborate with R&D, Engineering, and Maintenance teams to support issue resolution.
Beyond addressing quality concerns, QCI Techs play a key role in sustaining improvements by monitoring product quality, collecting data, reporting deviations, and supporting the implementation of quality programs and continuous improvement initiatives. This role emphasizes the use of technology and data analytics to enhance quality, efficiency, and compliance in a fast‑paced manufacturing environment.
Additionally, QCI Techs support the Bakery Quality Manager (BQM) in ensuring adherence to all Quality Assurance programs, including HACCP, and actively participate in preparing for BRC audits, further strengthening the bakery’s commitment to excellence and regulatory compliance.
Primary Responsibilities
1. Product Quality & Process Monitoring    Actively contribute to  product quality improvements  by collaborating with bakery teams.
Monitor  production processes and parameters  to ensure compliance with recipes and ingredient specifications.
Perform  routine quality inspections  on raw materials, in-process products, and finished goods.
Verify  packaged products  meet quality standards.
Work with  Continuous Improvement (CI) Engineers  to conduct  root cause analysis  and implement corrective actions.
2. Compliance & Documentation    Maintain  accurate records  of quality checks, test results, and deviations using tools like  iQMS .
Ensure compliance with  food safety regulations  (CFIA, FDA, USDA, SQF, BRC, GFSI) and internal policies.
Document all  Quality Assurance (QA) processes  and maintain necessary records.
Assist in  audit preparation and execution  (internal, third‑party, regulatory).
3. Quality Huddles & Continuous Improvement    Actively participate in  daily Quality Huddles , collecting and analyzing relevant samples.
Collaborate with  production teams  to identify and resolve quality deviations.
Support and implement  continuous improvement initiatives  to enhance product quality and efficiency.
4. Food Safety & Sanitation    Verify that  sanitation procedures  are followed to maintain a hygienic production environment.
Conduct  environmental monitoring and swab testing  to ensure compliance with food safety standards.
Enforce  allergen control and cross‑contamination prevention measures .
5. Training & Team Collaboration    Educate  production staff  on  Good Manufacturing Practices (GMPs)  and quality standards.
Work closely with  R&D, Engineering, and Operations teams  to support  new product development  and  process improvements .
6. Investigation & Reporting    Conduct  root cause analysis  on quality defects and customer complaints.
Implement  corrective and preventive actions (CAPAs)  to prevent recurring issues.
Generate and present  quality reports  to management.
7. Labeling, Packaging & Product Testing    Ensure  accurate labeling, coding, and packaging  in compliance with regulations.
Verify  allergen declarations, ingredient lists, and nutritional information  for accuracy.
Conduct  shelf‑life evaluations  to assess product stability and monitor  packaging integrity  to prevent contamination.
8. Learning & Skill Development    Gain expertise in  Six Sigma methodology  as it applies to quality improvement.
Obtain a  Green Belt in Six Sigma  within one year of starting the  QCI…