Retail Store Manager at Salvation Army

Lead retail operations at The Salvation Army in Kitchener, Ontario, ensuring sales targets and customer service excellence. Drive store profitability while managing staff and community relationships.

As the Store Manager, you will oversee daily operations, maintain customer service standards, and implement marketing initiatives.

Your role includes hiring, training, evaluating staff, managing health and safety, and ensuring the retrieval and sorting of donations. You will also plan merchandising strategies and maintain appropriate inventory levels to meet sales goals.

Key Responsibilities:

• Direct all operations to achieve sales targets

• Hire and train staff according to standards

• Manage health and safety compliance at the store

• Oversee inventory levels and product donation flow

• Prepare financial reports for National and Regional offices

Requirements:

• 3 years retail experience required

• Experience in a unionized environment preferred

• College Diploma in Business Retail Management or equivalent

• Microsoft Office proficiency required

• First aid training preferred or willing to learn

Drive effective operations and community engagement as Store Manager for The Salvation Army in Kitchener.
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