Manager Assistant Store

Requisition : 196003
Career Group: Store Management
Job Category: Retail - Administration
Travel Requirements: 0 - 10%
Job Type: Full-Time

Country: Canada (CA)
Province: Ontario
City: Waterloo

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, Fresh Co, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

The Assistant Store Manager works with the Store Operator to provide and communicate strategic direction and vision that has been customized for the local market as well as, to coach, motivate, and develop Department Managers to foster customer loyalty, fulfil customer needs, and actively contribute to a total store environment of employee and customer engagement. They support the fiscal operation of the store and will manage budgets, labour costs, inventory control, product presentation, and merchandising while adhering to all protocols, procedures, policies and other programs and initiatives.

Here’s where you’ll be focusing:

People Leadership

• Create a coaching and development culture for all store employees that embraces a passion for food
• Oversee recruitment, succession planning, orientation, training, performance management and compensation, as required
• Manage store operations in the absence of the Store Operator
• Work with the Store Operator to communicate operational requirements, operational changes, and store vision throughout the total store

Customer Offering

• Understand and respond to local market needs and competition
• Ensure superior execution of the retail commercial programs and provide feedback and recommendations to appropriate parties
• Role model, coach, and reinforce customer service expectations
• Ensure community presence by working with store management and community partners to host/ support community events
• Create a shopping experience that engages your customers in a way that enhances loyalty, sales, and profit

Policy/Regulatory Adherence

• Ensure all applicable company policies and procedures are communicated and adhered to by store employees
• Ensure that Occupational Health & Safety, Food Safety, and other regulatory requirements and procedures are implemented and maintained

Financial

• Support the Store Operator to plan and execute efficient operation of the business to achieve all financial targets and deliver on budgeted KPIs
• Manage training budget for total store as required

Personal/ Professional Development

• Thoroughly understand all relevant company programs
• Attend training as required
• Maintain knowledge of current industry trends
• Keeps up to date on local competitor activity, industry trends and makes recommendations on internal pricing, promotions, and product policies

Employee Engagement

• Be known as the “employer of choice” by actively supporting an environment of employee engagement
• Initiate, support, participate, and lead community and charitable events and activities.

Other Duties

• Order equipment and EMR
• Coordinate maintenance of store equipment and repairs as requested by the company

What you have to offer:

• Above average oral and written communication skills

• Full knowledge of retail operations and skills

• Proficient use of Microsoft office suite

• Working Knowledge of SAP

• High School Diploma

• Three to five years experience as a Department Manager

At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to…