Seasonal Customer Service Associate

Position: Seasonal Customer Service Associate - Michaels
Location: Stratford

Join Michaels in Stratford, ON as a Seasonal Customer Service Associate, delivering friendly assistance to help customers find what they need and enjoy a great shopping experience.

This engaging role focuses on providing excellent customer service while assisting with merchandise recovery and ensuring fast checkouts. You will educate customers about our Rewards program and help with omni-channel processes like Buy Online Pickup In Store (BOPIS). Embrace the opportunity to support a welcoming and creative environment at Michaels.

Key Responsibilities:

• Assist customers in locating products and solutions

• Ensure a fast and friendly checkout experience

• Engage customers with our Rewards program benefits

• Support stocking, unloading, and planogram processes

• Maintain store recovery standards and merchandise organization

Requirements:

• Prior retail or customer service experience preferred

• Ability to stand for long periods and perform physical tasks

• Positive demeanor, even in challenging situations

• Capability to lift heavy boxes and use ladders

• Age requirement: must be at least 16 years old

Elevate customer satisfaction and service excellence at Michaels this season.
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