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Parts and Accessories Specialist - Ag
Are you a customer-focused professional with a knack for agricultural parts and machinery? We're seeking an individual to join our client’s team as a AG Parts and Accessories Specialist. Your role will revolve around providing top-notch service in selling, receiving, and delivering parts and accessories to meet our customer's needs.
Responsibilities- Elevate customer service to an exceptional level, ensuring each customer's needs are met with satisfaction.
- Tackle stocking duties and maintain the organization of the parts room for efficient operations.
- Handle phone inquiries related to the parts department, offering prompt and informative responses.
- Provide valuable insights to customers on additional parts that can enhance their repair or service experience.
- Collaborate with other parts department tasks when required to maintain a smooth workflow.
- Knowledge of John Deere Ag products, as well as other popular brands such as Case IH, New Holland, AGCO and others.
- Proven track record in delivering robust customer service to both internal and external customers.
- A solid understanding of parts and machinery, enabling you to effectively assist customers in their selections.
- Strong interpersonal skills to establish productive relationships with customers and team members.
- Experience working with software systems, facilitating efficient inventory management.
- Physical fitness to handle and lift heavy parts as required.
- Possession of a valid driver's license.
- Flexibility to work extended hours and weekends when necessary to meet customer demands.
- A background or experience in farming and agriculture, is highly regarded.
- A minimum of 2 years' experience in a Parts Department environment.
- A Journeyman Parts Designation, while not mandatory, is considered an asset.
- Competitive compensation and benefits.
- A dynamic work environment that values teamwork and continuous professional development.
- Opportunities for skill enhancement and career growth with over 20 locations in MB and SK4
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