Donation Attendant Customer Service

Deliver customer service as a Goodwill Donation Attendant while sorting donated goods and maintaining a clean, organized, safe donor area. Hourly scheduling varies.

Goodwill Ontario Great Lakes is seeking a Donation Attendant for a customer service role supporting its donated goods retail business. No experience is needed, with training, coaching, and support provided. The position contributes to Goodwill’s mission through reuse, recycling, and community-focused work.

• Greet donors, answer questions, and explain Goodwill’s mission
• Sort donations into Goodwill categories for processing
• Maintain accurate daily donor counts
• Maintain acceptable product standards
• Keep donor areas clean, organized, and safe

• Enthusiasm for working with people and teams
• Flexibility to work days, evenings, and weekends
• Effective communication with customers and team members
• Problem-solving ability and accuracy
• Ability to use simple counting, addition, and subtraction

Bring customer service, communication, and problem-solving skills to Goodwill’s Donation Attendant work supporting donors and donated goods.