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Retail Sales Associate

Job in Stratford, Kitchener, Ontario, Canada
Listing for: Goodwill-Industries,-Ontario-Great-Lakes-1
Full Time, Part Time position
Listed on 2026-10-25
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail Sales, Retail Support, Cashier
Salary/Wage Range or Industry Benchmark: 15 - 18 CAD Hourly CAD 15.00 18.00 HOUR
Job Description & How to Apply Below
Location: Stratford

Retail Sales Associate Vacancy Status:

Goodwill is hiring, join our growing organization today! We are looking for people just like YOU!

Retail Sales Associate is a customer service and sales role responsible for providing excellent service while ensuring a healthy and safe work environment. As a Sales Associate, you will contribute to Goodwill's mission by supporting the success of the donated goods retail business, helping to create jobs and opportunities within the community, and promoting environmental sustainability through the reuse and recycling of donated goods.

If you have a passion for thrifting, making a difference in your community, helping people and the environment - come join Goodwill! We are a diverse and inclusive team dedicated to improving the lives of others through our mission of WORK.

We welcome all backgrounds, knowledge, abilities, and perspectives. No experience is needed as we will help train, coach, and support your path of success. We welcome newcomers to the region to apply. Grow your career, skills and reach your full potential.

During the recruitment process, accommodation is available upon request.

About Us

Goodwill, Ontario Great Lakes is a leading non‑profit organization committed to strengthening people and lives through the power of work. Ready to work or not, a job at Goodwill is a path to work readiness. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported.

Mission

To strengthen people and communities through the power of work.

Vision

Everyone working and thriving in inclusive, sustainable communities.

Values
  • Mission-Driven Impact:
    Focusing on results that strengthen people and communities.
  • Inclusion:
    Embracing diversity and creating spaces where everyone belongs
  • Dignity:
    Treating every person with respect and humanity.
  • Compassion:
    Leading with empathy, care and understanding.
  • Resilience:
    Embracing change as an opportunity to evolve, adapt, innovate and thrive.
  • Accountability:
    Taking ownership of our actions and commitments.
Why You Will Love Goodwill

We have an amazing team and workplace:

  • Diverse, inclusive, and dynamic culture. Employer of choice across Southwestern Ontario who meets the Federal Government’s 50/30 challenge for diversity in leadership.
  • Commitment to accessibility and mobility (various walking devices and wheelchair accessible work locations).
  • Mission-driven organization committed to the Power of Work.
  • Environmentally committed to meeting our goal of zero waste on planet earth.
  • Respectful, fun, and supportive team and leadership.
  • Accredited through CARF International.

Competitive Compensation Package includes:

  • Benefits (dental/health) available for full-time and some part-time positions (based on hours worked).
  • Registered Pension Plan opportunity for various roles.
  • Employee discount at retail locations.

Exciting career training and coaching:

  • Equitable access to skills training & coaching, scholarships, and educational credentials.

Supportive Life and Work Opportunities:

  • Individual personal and professional development support with Life Coach & Employee Assistance Program.
  • Work-life balance with scheduling flexibility.
What You Will Do
  • Provide world-class customer service by helping customers, answering questions, and sharing your passion of our mission on the sales floor.
  • Support with cashier responsibilities at the cash register with customer purchases.
  • Help to keep the store look clean, organized, safe and full of fresh store items.
  • Follow Goodwill’s Policies and Health & Safety guidelines.
  • Contribute to teamwork with added activities.
  • Merchandising, learning how to organize and display items on sales floor.
  • Ensure a constant flow of processed goods onto the sales floor.…
Position Requirements
10+ Years work experience
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