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Home Depot Customer Service Associate
Job in
Kitchener, Ontario, N0B 1N0, Canada
Listed on 2026-11-06
Listing for:
The Home Depot Canada
Full Time
position Listed on 2026-11-06
Job specializations:
-
Retail
Retail Sales, Retail Associate/ Customer Service -
Sales
Retail Sales
Job Description & How to Apply Below
Customer-focused Sales Associates at The Home Depot guide shoppers toward project solutions while building product knowledge and delivering friendly service.
This Sales Associate position centers on assessing customer needs, explaining product features, and supporting complete project purchases. You will greet, engage, and thank customers while recommending related items, services, and merchandise. The role also includes learning products across your department and adjacent areas.
Key Responsibilities:- Follow Home Depot’s GET customer service model
- Seek customers and escort them to merchandise
- Ask questions to understand projects and expertise
- Recommend related products, services, and project options
- Maintain signed, displayed, and clean products
- High School Diploma or equivalent
- Effective communication and customer focus
- Interpersonal skills for customer interactions
- Retail or trade experience is an asset
- Ability to lift and move items
Apply customer focus, interpersonal skills, and product learning to help Home Depot shoppers complete projects confidently.
Position Requirements
10+ Years
work experience
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