SMB​/Mid-Market Account Executive

Rocket Rez is an all-in-one cloud platform behind some of the fastest growing tours & attractions.

Rocket Rez is an all-in-one cloud platform built for tours and attractions. Our software helps operators manage ticketing, admissions, memberships, pricing, payments, and guest experiences from a single platform.

If you’re passionate about people, technology solutions, travel, and ideally exciting attractions, this just may be the career opportunity for you!

As an SMB/Mid-Market Account Executive,you'llown a territory of mid-market prospect accounts, building pipeline, running discovery, navigating buying committees, and closing new logo business you can forecast with confidence.

This role is built for a rep who treats the sales process as a craft: someone who self-sources pipeline,sells onquantifiable business value, multi-threads into economic buyers, and calls their number honestly — win or lose.

Location:
We are looking for candidates both in Canada and the US.

* This is an evergreen job posting but we will be reviewing & reaching out to candidates quite regularly.*

• Self-source pipeline through consistent, multi-channel outbound, prioritize best-fit accounts with a written territory plan, and conduct thoughtful account research before every customer engagement
• Keep healthy pipeline coverage andaccurateCRM hygiene at all times
• Run deepdiscoveryto uncover business problems, impact, and decision process. Consistently qualify opportunities using a structured sales methodology, then sell on quantifiable ROI
• Develop strong product and competitive knowledge to confidently position
  
  Rocket
  
  Rezagainst competitive alternatives and align our solutions to each customer's desired business outcomes
• Map every buyer, influencer, and blocker at an account, and multi-thread relationships so no single contact change stalls a deal
• Reach and align economic buyers, and equip internal champions to sell on your behalf
• Own and quarterback the deal — clear next steps, dates, and the right resources (SEs, execs, product, onboarding) pulled in at the right time
• Build mutual action plans with buyers and find creative solutions in deal structure and negotiation to keep momentum
• Forecast and call the number honestly, advancing deals based on evidence rather than optimism, and surfacing risk early
• Represent Rocket Rez 'spricing and commercial terms with confidence, isolate real objections, and drive to a decision point
• Keep opportunity data clean and current in the CRM throughout the deal lifecycle

We'relooking for the traits that predict whether someoneactually adoptsthis motion, not just talks about it:

• Battle-tested experience: You’ve worked your way up from prospecting to closing and you’ve carried a quota long enough to have a real proven track record, not just a good few quarters.
• Proactive ownership:You create pipeline and drive deals without being pushed.
• Intellectual honesty:You call deals straight and flag risk early, even whenit'sbad news.
• Coachability:Youseek out feedback and visibly change your behavior in response.
• Resilience & drive:You stay productive and positive through setbacks.
• Will to win:You'recompetitive and driven to win — you play to earn, not to coast on base salary.

• Experience selling B2B SaaS solutions into the tours and attractions industry or an adjacent industry such as ticketing, hospitality, entertainment, recreation, travel, museums, or venue management.
• A track recordof winning competitive new logo business, meetingorexceedsales quotas consistently and displacing incumbentvendorswith creative solutions.
• Experience working in or selling to businesses with seasonal operations and high transaction volumes.

We'relooking for someone who…