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Director Sales Strategy Operations

Job in Kitchener, Ontario, N0B 1N0, Canada
Listing for: Thumbtack
Full Time position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 184000 - 238000 CAD Yearly CAD 184000.00 238000.00 YEAR

Job Description & How to Apply Below

Drive sales strategy and revenue growth at Thumbtack by building acquisition and account expansion programs across North America and the Philippines.

As Director of Sales Operations, you will partner with Sales leadership to set priorities and execute shared goals. You will lead analysts and managers while connecting data, frontline insights, and strategic programs. The work spans outbound prospecting, existing account growth, AI-enabled workflows, and core sales operations.

Key Responsibilities:
  • Drive sales strategy with Sales leadership toward revenue growth
  • Build and scale outbound acquisition and account expansion approaches
  • Analyze data and frontline feedback to improve conversion
  • Develop AI workflows for prospecting, selling, and account management
  • Coordinate priorities across Product, Marketing, Data Science, and partners
Requirements:
  • Sales or commercial strategy experience demonstrating revenue growth
  • Analytical depth to investigate problems and validate diagnoses
  • Experience building and adopting new sales capabilities
  • Experience leading managers and developing people
  • Clear communication, sound judgment, curiosity, and urgency

Lead Thumbtack’s sales operations with analytical rigor, AI-enabled workflows, and programs that expand revenue across accounts.

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