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Job Description & How to Apply Below
FT Contract Kitchener, ON, CA
2 days ago
Requisition
Salary: $24.00 Annually
Community Liaison Specialist – Canada Connect
Location:
Waterloo Region
Work Hours:
37.5 hours per week
Weekends and evenings may be required
Employment Type:
Full Time, Contract
Number of Vacancies : 1
Anticipated
Start Date:
June 19, 2026
Contract End Date: June 18, 2027
Final date to receive applications: June 8, 2027
Guaranteed Starting Hourly Wage: $24.00
The Community Liaison Specialist works within a team of individuals who support the settlement and integration of New Canadians.
Responsibilities
Focus on the integration of newcomers in Canadian workplace culture and/or society, through professional/social networking and developing connections by matching them with Canadian volunteers and referring them to programs and services that meet their needs.
Work closely with community partners and members, employers and volunteers.
Attend outreach events at community partner locations for program promotion and networking opportunities.
Perform necessary administrative tasks (accurate records keeping, data entry and preparing both statistical and narrative reports).
Responsible for successful delivery of the program – ensuring goals, outcomes and client satisfaction.
Oversee day‑to‑day operations of program delivery.
Conduct a needs assessment to assess client needs.
Maintain accurate records of various program‑related resources, volunteers, participants.
Manage client files while maintaining confidentiality.
Monitor, evaluate & measure program outcomes and prepare accurate reports, collecting required statistics on program progress meeting timelines.
Organise information sessions as needed by inviting guest speakers from community and government agencies.
Provide information and orientation to clients and make appropriate referrals to other YMCA programs, community and government services.
Other duties as assigned.
Qualifications
1–2 years of community service experience, including volunteer management.
Related post‑secondary education and training in community services is an asset.
Self‑starter and effective communicator focused on building strong relationships and partnerships.
Demonstrated ability to use sound judgment in dealing with sensitive and confidential matters.
Creativity, innovation, teamwork and problem‑solving.
Continuous learner who stays up to date on immigration policy, trends and best practices in settlement.
Valid G driver’s licence and ability to arrange own transportation for regular travel across the region.
Clear Police Vulnerable Sector Check and three professional references required.
Job Environment & Physical Demands
Typical office environment involving prolonged sitting in one work area.
Normal levels of seeing and hearing; may require increased use of senses periodically.
Normal dexterity required for record keeping.
Environment generally comfortable with normal levels of dust, with minor heating/ventilation fluctuations; may have some exposure to disagreeable conditions.
Minimal risk of injury to worker; minimal required travel.
Benefits
All full‑time employees are entitled to 3 weeks of vacation, with the opportunity to earn more as length of service increases. To support overall well‑being, 12 well‑being days are offered, which may be used for sick leave or proactive self‑care. Bereavement days are also available.
Well‑being days that can be used as earned.
Access to an Employee (and Family) Assistance Program providing free and confidential counselling, resources and services.
Free YMCA membership for the employee and their family, usable at YMCA fitness centers.
Discounts on YMCA programs and services, including childcare.
After two consecutive years of employment, full‑time employees may participate in a group pension plan with a 5% employee contribution matched by the Y; after three consecutive years, participation is mandatory.
Comprehensive group benefit package (post 3‑month start) includes prescription drugs, basic dental coverage, professional services such as Registered Massage Therapist, Physiotherapist, Psychologist, Psychotherapist, Chiropractor, Naturopath and…
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