Supportive Housing Coordinator

Supportive Housing Coordinator – Full Time

Kitchener
- St. Mark’s Place

Salary: $47,736.00 -$56,814.00

Closing Date for Applications:
September 18, 2026

Participating as a member of an interdisciplinary team, you will support the treatment, rehabilitation, and care for individuals within the program. This housing program serves individuals who have experienced long term housing instability and/or long stay hospitalizations.

Being in a work culture that operates out of their core values of DIGNITY, LOVE and HOPE- embracing diversity, promoting equality and inclusion. A place that sees you as a LEADER contributing your individuality to champion the vision of creating communities that TRANSFORM lives.

Founded in 1974, our Christian charity continues to thrive and grow exponentially as we serve people impacted by poverty and homelessness through our vision of HOPE and HOMES for All. We are the fastest growing developer in Ontario creating affordable high quality efficient housing communities coupled with supportive programs to over 1,400 tenants to meet their needs of health, wellness, and belonging.

To learn more, go to:

40 hours per week including weekdays, weekends, evenings and some public holidays. Hours worked to be scheduled as required by program needs. As the program operates 7 days a week, being on-call for 1 week every 4-6 weeks is required to support the tenants and each other on the team. The on-call rotation consists of carrying a work cell phone 24/7 for that one week, responding to urgent matters.

• Providing direct and indirect support to tenants living with substance use disorders through a harm reduction approach
• Helping individuals connect to community resources and supports
• Reinforcing individuals’ life skills, spirituality, and social and community skills
• Planning and facilitating programs
• Supporting and coordinating volunteers
• Coordinating with outside organizations to provide cultural programming
• Assisting with admission and orientation of new tenants
• Rent collection, pest management, and other landlord responsibilities
• Supporting individuals to achieve their goals while encouraging independence and recovery
• Maintaining a safe and healthy environment

• Post Secondary education in related field or equivalent
• Experience working within a case management framework with individuals with serious mental illness, substance use, or other special needs
• Recent Police Vulnerable Sector Check (PVSC) with the information therein acceptable by Indwell to meet the operational requirements of the program- at one’s own cost
• Current First Aid & CPR Certification from an approved provider that meets Ontario provincial standards or willingness to register for the training within 30 days of employment-reimbursement by Indwell
• A knowledge of local community resources, including local indigenous resources and community
• Awareness of Indigenous culture and history and in particular, the impacts of residential schools and intergenerational trauma.
• Knowledge of landlord-tenant relations is beneficial. A warm, sensitive, and caring approach
• Ability to maintain good interpersonal relationships and have a genuine interest in supporting people living with mental illness
• Work independently, have strong problem-solving skills, be flexible, organized, responsible, and take initiative
• A valid “G” class driver’s license with own vehicle

• Vacation: 3 weeks 15 days paid with 8 HEAL days (sick and personal appointments) per year
• Extensive Benefits paid:
  Extended health (100% medication coverage- some exceptions may apply), dental and vision care.
  
  Life Insurance and long-term disability
• Employee Assistance…