Stability Worker

• Pay or shift range: $30.11 CAD to $37.06 CAD Rate of Pay:
  At Starling Community Services all salaries are categorized under a series of "bands" determined during our job evaluation process. When determining rate of pay for external hires, a candidate’s past related experience will be taken into consideration along with where others with similar experience currently fall within the band.
  
  Note:
  
  most new team members will start between the starting salary and the mid-point of the range.

Join Our Team

Imagine being part of an organization that adds value to our community, cares about its staff, and creates a supportive workplace environment. Starling Community Services (formerly Lutherwood) is a progressive, not-for-profit health and social service organization that strengthens people's lives by providing mental health, employment, and housing services to more than 22,586 people annually in Waterloo Region and Wellington County.

We need great people like you to help us realize our mission and support communities where everyone experiences mental wellness, opportunities for employment, a place to call home, and a sense of belonging.

One full-time contract Housing Stability Worker, starting on October 12, 2026, and ending on March 31, 2027. Working 37.5 hours per week.

What's in it For You?

• Job Band H (hourly wages):
  Min - $30.11, Mid - $32.69, Max - $37.06
• A positive work culture, inclusive workplace policies, and employee wellness initiatives.
• Eligible to join the HOOPP defined pension plan on a voluntary basis.
• Access to our Employee and Family Assistance Program which provides free and confidential counselling, resources and services.
• 3 Weeks paid vacation (pro-rated to start date and hours for position; accumulated bi-weekly).
• 15 hours of personal time per year.
• Paid sick time (pro-rated to start date and hours for position; accumulated monthly) to a maximum of 300 hours.
• 11 paid holiday benefits per year plus a floater day.
• Discounted GRT passes through membership with Travel Wise.
• Employee Referral Incentive Program.
• Professional development and tuition reimbursement opportunities.
• Staff appreciation events.

Your Role

In this role, you will be responsible for:

• As part of the PATHS2
  
  Home team, provides case management support to individual participants to access and stabilize housing.
• Works with community partners to ensure a coordinated approach to ending chronic homelessness in Waterloo Region.
• Works from a person-centered approach to identify and meet the complex needs of individuals who are homeless or at risk of becoming homeless.
• Works from a trauma informed approach using progressive engagement, crisis intervention, harm reduction and motivational interviewing skills to engage and provide services.
• Supports participants in developing and strengthening relationships with landlords and community partners.
• Establishes and maintains client files.
• Works in alignment with the Agency’s commitment to equity to further create a sense of belonging at the Agency.
• The above tasks are representative but not all inclusive.

Your Talents and Experience

• A degree or diploma in social services with relevant experience working in a community-based setting.
• Experience in supportive counseling and case management.
• Ability to work autonomously and decision-making ability is required.
• Knowledge of the local housing market, Housing First principles, and community services within Waterloo Region. Excellent oral and written communication skills.
• Reliable transportation is essential for this position.
• Required to hold a “G” class license and a two-million-dollar liability policy as part of personal car insurance.

If you are community-focused and share our values and commitment to equity, we want you to grow with us. Please…