Peer Worker; RAAM

At House of Friendship, we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive.

We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun!

Sounds pretty great, doesn’t it? It is!

We are hiring for an individual to join our Addiction Services, Rapid Access Addiction Medicine (RAAM) Clinic program team as a Peer Worker. The Rapid Access Addiction Medicine (RAAM) Clinic is a walk-in clinic for those concerned with their substance use and seeking support. We provide low-barrier, quick access to addiction medicine providers, addiction counsellors and peer workers for individuals looking to explore or make changes to their substance use.

Peer Workers are the first point of contact for individuals accessing RAAM and share their own, personal, lived experience with substance use and recovery as a means of providing support and connecting with others experiencing similar challenges.

This is a permanent, part-time position with paid personal days and vacation pay. Schedule is every other weekend, Saturday and Sunday, from 10:00am to 3:00pm. Option to pick up additional shifts throughout the week as needed and as available. Successful completion of a Police Records Check (Vulnerable Sector) required pre‑employment.

• Greet and welcome participants, build rapport, and create a comfortable and judgement‑free atmospherewhilemaintainingappropriate professional boundaries
• Frontline de‑escalation and conflict resolution to support individuals experiencing challenges related to mental health and addiction
• Willingness to share personal journey with addictionandrecoveryinacommon areaon an ongoing basis
• Manageindividualcaseload(average 6-10 participants), providing individual and system‑navigation support; this may involve actively supporting participants with entering other programs
• Act as a role model forself careand self‑awareness
• Usea person‑centered approach to provide participants with appropriate information on resources in the community
• Work with/have access to confidential material andmaintaincompliance with Personal Health Information Protection Act (PHIPA)
• Facilitate completion of urinary drug screening
• Work as partofan interdisciplinary team, supporting the participant process, advocating for participants needs,etc.
• Participation and involvement in other programs, Addiction Services and broader agency activities. Building andmaintainingrelationships with other programs and organizations within the community

• Sensitivity to and knowledge of issues relating to andimpactingon all genders and marginalized populations
• Strong understanding of interpersonal skills and the ability to engage in meaningful conversations to develop rapport with individuals who usesubstancesusing a strength‑based approach
• Demonstrated capacity foraccurateand efficient documentation and computer data entry
• Demonstrated ability to calmly problem‑solve in a fast‑paced, sometimes stressful environment
• Strongcommunicationandlistening skills
• Ability to work independently as well as collaboratively with an interdisciplinary team
• Commitment to understand and uphold the mission and values of House of Friendship is expected.
• Commitment to and understanding of the Core Values of Peer Support and the Peer Support Code of Conduct
• Ability to accept and apply feedback and take initiative
• Extensive knowledge of community resources, service and support programs/groups, and barriers participants face in accessing them
• Commitment to ongoing…