Job Description & How to Apply Below
At House of Friendship, we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive.
We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun!
Sounds pretty great, doesn’t it? It is!
We are hiring for an individual to join our Addiction Services, Rapid Access Addiction Medicine (RAAM) Clinic program team as a Peer Worker. The Rapid Access Addiction Medicine (RAAM) Clinic is a walk-in clinic for those concerned with their substance use and seeking support. We provide low-barrier, quick access to addiction medicine providers, addiction counsellors and peer workers for individuals looking to explore or make changes to their substance use.
Peer Workers are the first point of contact for individuals accessing RAAM and share their own, personal, lived experience with substance use and recovery as a means of providing support and connecting with others experiencing similar challenges.
This is a permanent, part-time position with paid personal days and vacation pay. Schedule is every other weekend, Saturday and Sunday, from 10:00am to 3:00pm. Option to pick up additional shifts throughout the week as needed and as available. Successful completion of a Police Records Check (Vulnerable Sector) required pre‑employment.
Key Responsibilities
Greet and welcome participants, build rapport, and create a comfortable and judgement‑free atmospherewhilemaintainingappropriate professional boundaries
Frontline de‑escalation and conflict resolutionto support individuals experiencingchallenges related to mental health and addiction
Willingness to share personal journey with addictionandrecoveryinacommon areaon an ongoing basis
Manageindividualcaseload(average 6-10 participants), providing individual and system‑navigation support; this may involve actively supporting participants with enteringother programs
Act as a role model forself careand self‑awareness
Usea person‑centered approach to provide participants with appropriate information on resources in the community
Work with/have access to confidential material andmaintaincompliance with Personal Health Information Protection Act (PHIPA)
Facilitate completion of urinary drug screening
Work as partofan interdisciplinary team, supporting the participant process, advocating for participants needs,etc.
Participation and involvement in other programs, Addiction Services and broader agency activities. Building andmaintainingrelationships with other programs and organizations within the community
Job Specific Knowledge/Skills
Sensitivity to and knowledge of issues relating to andimpactingon all genders and marginalized populations
Strong understanding of interpersonal skills and the ability to engage in meaningful conversations to develop rapport with individuals who usesubstancesusing a strength‑based approach
Demonstrated capacity foraccurateand efficient documentation and computer data entry
Demonstrated ability to calmly problem‑solve in a fast‑paced, sometimes stressful environment
Strongcommunicationandlistening skills
Ability to work independently as well as collaboratively with an interdisciplinary team
Commitment to understand and uphold the mission and values of House of Friendship is expected.
Commitment to and understanding of the Core Values of Peer Support and the Peer Support Code of Conduct
Ability to accept and apply feedback and take initiative
Extensive knowledge of community resources, service and support programs/groups, and barriers participants face in accessing them
Commitment to ongoing…
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