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Job Description & How to Apply Below
Join our Manulife Bank Technology Team!
As a Lead Quality Engineer, you will play a critical role in shaping how quality is engineered across our technology platforms. You will lead the design and scaling of automated testing solutions, embed quality‑first practices across the software development lifecycle, and partner closely with engineering and product teams to deliver reliable, high‑performing systems.
This role offers the opportunity to work with modern cloud technologies, apply AI‑enabled testing approaches, and have a visible impact on product quality ’ll grow your technical and leadership influence while helping elevate quality as a shared organizational responsibility.
Position Responsibilities:
Quality Engineering & Automation
Design, develop, and maintain scalable automated test solutions that improve product quality, reliability, and performance.
Analyze automation results, investigate failures, and collaborate with teams to resolve quality risks early.
Develop test strategies and patterns to validate functional, performance, scalability, and reliability requirements.
Apply modern testing techniques, including AI‑assisted test generation for cloud APIs.
Process, Metrics & Governance
Define, track, and report on quality KPIs such as defect trends, defect density, and first‑time pass rate.
Prepare and present quality dashboards, audit findings, and recommendations to stakeholders.
Establish, maintain, and evolve quality standards, tools, and best practices across teams.
Capture and implement leading quality engineering practices to drive continuous improvement.
Collaboration & Leadership
Partner closely with developers, product managers, and business analysts to embed quality throughout the SDLC.
Conduct code and test reviews, proactively identifying risks and improvement opportunities.
Perform peer reviews of deliverables, supporting a culture of learning, knowledge sharing, and continuous improvement.
Continuous Learning
Stay current with frontend and backend technologies, testing frameworks, and industry trends to support diverse application needs.
Required Qualifications:
Demonstrated hands‑on experience in quality engineering with a strong focus on test automation in modern software environments.
Proven ability to design test strategies, analyze results, and use quality metrics to inform decisions and improvements.
Experience testing cloud‑based APIs, including exposure to AI‑enabled or automated test generation tools.
Strong collaboration skills with the ability to influence quality practices across cross‑functional teams.
Preferred Qualifications:
Experience leading or influencing quality engineering practices across multiple teams or complex systems.
Hands‑on experience applying AI‑driven or advanced automation techniques to API or cloud testing.
Experience with performance, scalability, and reliability testing in distributed systems.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family…
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