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Job Description & How to Apply Below
As part of Dialpad's Agentic QA team, your role focuses on building automated tests and ensuring high quality in our AI Voice Agent features. You will spearhead testing efforts, including orchestration, performance evaluations, and risk assessments to optimize the user experience. Your involvement will support our commitment to providing excellent customer service through innovative technology.
Key Responsibilities:
• Own automation strategy and development for key workflows
• Design integration of AI quality checks into CI/CD processes
• Develop and maintain testing frameworks for LLMs
• Conduct performance metrics and load tests for AI services
• Collaborate on model selection and evaluation strategies
Requirements:
• 5+ years in SDET or software engineering roles
• Proficient in Python, Java, JavaScript programming
• Experience testing distributed software systems
• Understanding of AI evaluation techniques
• Bachelor's or equivalent degree in Computer Science
Enhance your career and impact in the AI landscape at Dialpad.
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