Transportation Clerk

Who We Are

At OPENLANE we make wholesale easy so our customers can be more successful.

At OPENLANE we make wholesale easy so our customers can be more successful.

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement

As a Transport Clerk, you will work as part of our logistics team, supporting the administrative tasks related to our logistics services. This includes data entry into company systems, dispatching drivers, arranging for sublet transportation carriers, and customer service.

• Organized. You are comfortable working in a fast paced environment, and can stay organized when handling multiple tasks.
• Detail-oriented. You will ensure a high degree of accuracy in your tasks, in accordance with our customer and company requirements.
• Team-oriented. You will support the Transport Supervisor/Manager with the day to day, and willing to jump in where needed to assist.

• Manually or electronically enter data in an accurate and timely manner, including vehicle information, locations, and other documents, into our transportation and inventory management systems.
• Assist with coordinating the movement of vehicles to and from the Vehicle Logistics Centers (VLC), including dispatching loads for correct arrival designation, completing all related paperwork to ensure a smooth transaction.
• Respond to email, phone, and walk-in inquiries, including internal, customer, and subcontractors as required.
• May assist with posting transportation and related charges to customer accounts.
• Serve as a liaison for Lead Drivers when Dispatcher/Supervisor is not available.
• Ensure customer satisfaction by communicating with clients; identifying & resolving issues in a timely manner.
• Investigate any discrepancies and communicate same to appropriate personnel in a timely manner
• Other duties as assigned.

• Strong customer service and communication skills
• High School diploma or equivalent
• 1-2 Years7 of related experience or education in office administration / accounting
• Tech-savvy, and comfortable using Google Suite
• Excellent organizational and time management skills

• 1-3 years7 experience in logistics or general administration
• Experience with AMS, VTrace, and other OPENLANE systems
• Bilingual (English/French) is an asset

Note:

This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Hourly: $19.00 - $22.00 CAD

(Depending on experience, skill set, qualifications, and other relevant factors.)