EUX Help Desk Engineer – Hybrid
Listed on 2026-10-12
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
Blue Mantis is seeking a hybrid Help Desk Associate to provide first-line technical support to managed services clients. The role involves troubleshooting by phone and remote sessions, documenting issues, and guiding users to resolution.
You will work in a fast-paced environment with multiple priorities and maintain crucial knowledgebase articles. The candidate should have 3–5 years of service desk experience, proficiency with Office 365, and familiarity with ITSM tools like Service Now, JIRA,
As a EUX Help Desk Engineer I – Hybrid, you will play an important part at Blue Mantis in Kittery, ME, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the EUX Help Desk Engineer I – Hybrid role in the description above.
We appreciate your interest in this position.
Join Blue Mantis and contribute to our ongoing work.
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