Key Holder

336 US Route 1, Suite E, Kittery, ME 03904, USA

At Le Creuset, every dish begins with the story - and every story begins with people. Since 1925, we've brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on color, craft, and a deep passion for innovation — shaped as much by our iconic products as by the people who bring them to life.

We're not just creating cookware; we're creating moments that last a lifetime. If you're inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we'd love to welcome you into our story.

As our keyholder, you are a critical member of our retail store leadership team. Your primary role is to support the store in delivering excellence in sales, service, and operations. As a results‑driven leader, you love to sell, and you coach our sales associates to become customer service and product knowledge experts. You go out of your way to create joyful brand experiences for our customers and find ways to celebrate great team performance.

• Drive business results by maximizing daily sales plans and productivity goals and improving KPIs through active coaching on the sales floor.
• Demonstrate a personal commitment to achieving the store's targets by consistently promoting current marketing programs and utilizing company resources intended to optimize selling activity.
• Act as Manager‑On‑Duty, ensuring the store consistently achieves sales goals and executes all operational functions.
• Build effective partnerships with team, Store Manager, and field/corporate partners through consistent communication, teamwork, and respect.

• Role model the company's selling expectations and actively work to foster customer loyalty through proactive clienteling.
• Promote engaging customer experiences by sharing expertise on cooking, baking, or entertaining.
• Utilize training tools and resources to educate self/team on product, improve selling skills, and achieve business goals.
• Achieve personal sales and KPI goals.

• Perform basic operations activities, including cash handling and reporting, price changes, merchandise handling, and opening and closing duties.
• Maintain visual standards, store merchandising practices, and inventory control activities.
• Follow plans/directions/schedules and act with a sense of urgency to meet the changing priorities, store needs, and demands of the business.

• Must be 18 years of age.
• Prior retail sales and supervisory experience, preferably in specialty retail.
• Flexibility to work a non‑traditional schedule, including days, nights, weekends, and holidays.
• Physical ability to be mobile on the sales floor for extended periods, climb ladders, and lift/carry up to 25 pounds.
• Authentic passion around cooking, baking, and entertaining.
• Desire to develop and grow into future leadership roles.

• Holiday and vacation pay.
• Monthly bonus opportunity.
• In‑store incentives.
• Opportunity to grow with us, learn with us, and be the best version of yourself.
• Work/life balance: flexible schedule and resources to balance both.
• Generous employee discount.

FSLA Status:
Non‑exempt

We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.