Patient Access Rep - O H Neurology

Patient Access Rep – O H Neurology – FT DAYS

Location:

Sky Lakes Medical Center

Position:
Patient Access Representative providing front‑line support to patients and staff in a busy outpatient neurology setting.

• Perform department patient and visitor reception, directing patients to the appropriate location.
• Obtain and verify insurance and billing information; accurately process all insurance types.
• Audit charts daily for completeness and accuracy; complete follow‑ups within required time and forward to appropriate personnel.
• Prepare paperwork used during patient care in a timely manner.
• Maintain >95% accuracy on all data entry tasks.
• Contact appropriate people when office equipment repair is needed.
• Maintain close working relationships with ancillary clinical departments and physician’s offices.
• Attend meetings, support future directions of the division, and communicate improvements through direct contact with supervisor.
• Train and orient new department clerical staff.
• Communicate effectively, both in person and on the telephone, and work with a variety of personality types.
• Handle stress and pressure, and make decisions.
• Understand, support, and comply with the philosophy, policies, and procedures of Sky Lakes Medical Center.
• Maintain competency in all position responsibilities.
• Demonstrate competence in relation to the organization’s mission, vision, values, and strategic plan via proficiency testing, skill demonstration, core standards for service excellence, and documentation review.
• Demonstrate awareness of age‑specific, cultural, spiritual, functional status, and physical needs of customers while performing job tasks.

• Medical or clerical experience.
• 50 WPM keyboard skills.
• Excellent spelling, math, problem‑solving skills.
• Filing skills.
• Telephone skills and data entry.
• Ability to work independently and with co‑workers, and communicate effectively with patients and professionals.
• Ability to prioritize, organize, and pay attention to detail.

• Medical terminology knowledge.
• Limited ICD‑9 coding knowledge.

• Medium physical demand level required.
• Must accommodate a fast, efficient pace.
• Must be able to sit, stand, or walk for extended periods.
• Must lift up to 40 lbs and push a wheelchair up to 250 lbs.
• Assist patient in and out of a chair, wheelchair, or automobile, and ride in an elevator.
• Good hearing and legible handwriting.

• Performs other duties as assigned.

• Entry level

• Full‑time

• Health Care Provider

• Hospitals and Health Care

$3,355.00–$3,636.00 (Monthly)

Klamath Falls, OR