Medical Account Administrator

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Established in 1987, Pacific Medical, Inc. is a distributor of durable medical equipment; specializing in orthopedic rehabilitation, arthroscopic surgery, sports medicine, prosthetics, and orthotics. With the heart of the company dedicated to helping and serving others, we provide our services directly to the patient, medical networks, physician clinics, and offices. We are dedicated to the advancement of patient care through excellent service and product technology.

We are looking for a Full‑Time (30+ hours/week)
Medical Account Administrator at our Klamath Falls office for the Medford, Oregon territory. This member of the health care team provides care and services for patients. They promote and provide support for the Pacific Medical Rehab department and meet all required quality and performance criteria. The role is responsible for the maintenance and general operations of the Rehab administrative functions and for assisting the health care team in the performance of required duties.

The candidate will function as a collaborative and participative member of an interdisciplinary team, consistent with the mission and values of the rehabilitation department and the Medical Center.

• Collects and completes appropriate paperwork at the request of Pacific Medical, HP team, Rehab Team, and Medical Center for documentation and billing purposes in a timely manner.
• Openly communicates with the Ortho Life Rehab Team and supervisors.
• Maintains a working relationship with Pacific Medical corporate team to ensure completion of order cycle and assist in gathering information at the field level.
• Demonstrates competency for orthopedic products and services provided by Pacific Medical Rehab along with competitive products.
• Schedule coordination for Patient Recovery Care.
• Demonstrates ability to take initiative, prioritize, and demonstrates professional accountability.
• Adheres to Medical Center’s policies/procedures and core values.
• Conducts themselves with personal integrity and professionalism as a representative of Pacific Medical.
• Is accessible and responsive to any calls from Medical Centers and Pacific Medical Team Mates during all work hours.
• The Office Administrator will work closely with the Territory sales force to actively promote the services of Pacific Medical Rehab. This includes, but is not limited to, promotional literature, in‑services, co‑travel, and maintaining a referral source database for our referring medical community.
• Orders samples, literature, studies, and other marketing material for the Rehab and Hospital Team.
• Compiles, organizes, communicates, and shares sales, missing info, billing, collections, co‑pay, and pending reports for the Rehab and Hospital teams.
• Perform other duties as needed.

$18.00 to $20.00

All Full‑Time positions offer the following:
Medical, Dental, Vision, ER paid Life for Employee, Voluntary benefits, Medical FSA, Dependent FSA, HSA, 401(k), and Goal Path Financial Wellness planning.

Entry level

Full‑time

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