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Customer Solutions Project Manager

Job in Klamath Falls, Klamath County, Oregon, 97602, USA
Listing for: JW KERNS, INC.
Full Time position
Listed on 2026-01-04
Job specializations:
  • IT/Tech
    Systems Engineer
Job Description & How to Apply Below

Be among the first 25 applicants.

We are adding customer‑solutions capacity ahead of spring to improve responsiveness and project throughput. This is a 25/75 role: about a quarter of your time is spent in the field with customers and job sites, and the remaining three quarters are in the office doing system design, quoting, and coordination. We will train on any gaps; the right attitude and aptitude matter.

Key Responsibilities
  • Lead customer discovery: clarify needs, gather site details, and drive next steps through close.
  • Create system designs using flow/pressure targets, head loss, and pipe sizing; document assumptions clearly.
  • Build quotes and bills of material; coordinate substitutions and lead times as needed.
  • Coordinate order flow and maintain clean project files and handoffs to operations/field teams.
  • Support field startups/troubleshooting on VFD‑driven equipment as needed.
What We’re Looking For
  • Strong communicator who can lead customer conversations with professionalism and follow‑through.
  • Comfort with technical problem‑solving (math, measurements, assumptions) and learning new systems.
  • Detail‑oriented: parts/BOM accuracy, lead times, substitutions, and documentation discipline.
  • Field/office flexibility and a team‑first mindset during peak season.
How to Apply

Send a resume and a short note answering the questions below:

  • Describe a project where you sized a system from flow/pressure needs. What assumptions did you document?
  • Describe a deal you personally closed. What was the obstacle, and how did you resolve it?
  • Seniority level

    Entry level

    Employment type

    Full‑time

    Job function

    Project Management and Information Technology

    Industries

    Water Supply and Irrigation Systems

    Referrals increase your chances of interviewing at JW KERNS, INC. by 2x.

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