Medical Assistant

JOB SUMMARY

Under the supervision of the Nursing Supervisor, the Certified Medication Assistant will work in conjunction with the RN/LPN to perform medication management for clients, perform routine medical procedures, triage, coordination of care, and to assist with duties including intakes, transfers and discharges as needed.

• Accurately administers and records oral, sublingual, and buccal medications;
• Applies skin ointments and topical medications;
• Accurately tracks, administers, and meticulously records PRN medications including controlled substances to stabilize according to physician’s orders;
• Manages residential client medications in accordance with OSBN regulations and best practices:

• Manages medication inventory form – at both intake and discharge;
• Tracks inventory of medications – checking for low supply, expiration dates, etc.;
• Inventories all supplies and places orders as needed;
• Takes and records vital signs/daily weights/blood glucose monitoring/insulin/injections;
• Updates the Kitchen staff on client count/dietary needs for meals;
• Coordinates care with PCP office including:

• Triages medical concerns and passes on to Nurse as indicated;
• Records client file notes as appropriate in EHR system in accordance with acceptable standards;
• Cleans nursing station – sweep, mop, wipe down counters, empty trash, etc.;
• Contacts on‑call providers as needed for medical concerns;
• Gathers health information to complete intake forms with new residential clients including nutritional screenings, health history and standing orders;
• Reviews medications with client at discharge and ensures client has adequate supply and understanding of meds;
• Provides phlebotomy for routine and stat lab orders if certified;
• Answer phones, review emails and responds as appropriate;
• Performs other related duties as assigned.

• Performs work in alignment with Best Care’s mission, vision, values;
• Supports the organization’s commitment to foster and maintain a culture of open‑mindedness, cultural awareness, compassion, and respect for all individuals;
• Strives to meet Program/Department goals and supports the organization’s strategic goals;
• Adheres to the organization’s Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs;
• Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes;
• Attends required program/staff meetings and completes assigned training timely and satisfactorily;
• Ensures that any required certifications and/or licenses are kept current and renewed timely;
• Works independently as well as participates as a positive, collaborative team member.
• Performs other duties as needed.

• Demonstrates compassionate care without stigmatization for the populations served;
• Good understanding of harm‑reduction, patient‑centered care, and self‑care;
• Proficiency in MS Office 365 (Word, Excel, Outlook), EHR databases, virtual meeting platforms, internet, and ability to learn new or updated software;
• Strong interpersonal and customer service skills;
• Strong communication skills (oral and written);
• Strong organizational skills and attention to detail, accuracy, and follow‑through;
• Excellent time management skills with a proven ability to meet deadlines;
• Strong critical thinking and decision‑making skills that can impact safety of self and others
• Ability to maintain confidentiality of privileged information…