Global Account Executive Expert Nestlé

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What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

The Global Account Executive Expert, position de‑as “Global Account Director (GAD) within Nestlé’s account structure,” works closely with the Managing Partner (MP) to develop, lead, and implement the overall global account strategy as the commercial sales lead. In this role the GAD is responsible to lead and guide the Nestlé Industry Account Executives. Nestlé is one of SAP’s Strategic Customers (SCP – at the verytop of the GTM pyramid).

He/she is accountable for global revenue growth, end‑to‑end customer satisfaction, and the customer(s) referencability throughout the customer lifecycle. The individual will lead and coordinate SAP’s efforts across all lines of business (Sales, Consulting/Services, Active Global Support, development, IVE, IBU, Marketing, and partner management) — orchestrating all SAP parties around a single, clear, articulated 2‑3‑year account strategy. To drive toward success, the GAD ensures three critical elements are in place: a customer‑validated multi‑year roadmap, an associated account strategy and annual plan, and effective deployment and execution against the customer‑SAP‑agreed governance model (including the assigned Executive Sponsor).

Targets and priorities are set in coordination with the Managing Partner (MP), aligned with the SCP Customer Unit strategy.

He/she is ultimately measured by growth in overall revenues, protecting the Cloud footprint, and increasing the NPS over time.

Works in close collaboration with the MP in orchestrating, leading, and executing the account strategy with primary focus on Cloud, License, and Services growth.

Manages all license and contractual topics (leading for License, Cloud and supporting for Services) for a solid business foundation.

Coordinates all customer‑facing functions, including executive sponsor engagement, HQ strategy visits, DT workshops, etc., all to achieve tighter, more profitable business plans, thus increasing customer satisfaction and further solidifying the GAD’s position as a trusted advisor.

Drives and identifies co‑innovation opportunities, then facilitates the transition from pipeline to delivery.

Jointly with the MP he/she develops long‑term key stakeholder relationships, creates and manages a strong joint SAP‑Customer governance model, and ensures that the SAP‑assigned executive sponsor is appropriately engaged.

Leads Integrated Account Planning and ensures that SAP footprint is expanded with involvement of all relevant LoBs and strategic engagement with SI partners.

Drives the collaboration and joint engagements with the key technology partners such as Microsoft, Snowflake and Service Now, as well as the main SI’s Aceenture, IBM and Wipro.

Proactively identifies customer problems and proposes SAP solutions beyond those already identified.

Influences and leads the commercial team as well as the virtual team of resources from various LoBs, functions, and geographies in close collaboration with the MP.

Drives revenue growth across all SAP LoBs throughout the customer lifecycle.

Creates barriers to entry for competitors, protecting SAP’s customer base.

Drives adoption of and protects premium support services (Max Attention).

Provides leadership around Value management and Value realization, enabling a connection of Value Engineering methodologies and business transformation practices to (Business) Consulting delivery.

5+ years of business experience in Sales with complex business software / IT solutions / IT services.

3+ years of Large Account Management experience / leading account teams.

Strong knowledge of the complete SAP offering (including Service and Support).

Knowledge…