Project Manager; PM - Academy for Services & Consulting Hybrid

Project Manager Associate – SAP Academy for Services & Consulting

As a Project Manager (PM) you will develop into a trusted advisor in the delivery of SAP software and services, working closely with project managers and delivery leads to ensure successful execution. You’ll have direct experience in project coordination, financial forecasting, and backlog management, while tracking and communicating key project metrics to both SAP and customer stakeholders. You are a key player in driving operational excellence and supporting the seamless delivery of customer engagements.

• Lead customer engagement and monitor budget and spend.
• Oversee the project from initiation through delivery.
• Coordinate cross‑functional activities to ensure delivery on schedule and within budget.
• Establish trusted advisor relationships with strategic customers and actively manage executive‑level stakeholders across LOB and IT.
• Drive the governance process in alignment with all stakeholders, including customers, SAP, and partners.

• Successfully complete a structured 12‑month learn‑and‑apply academy program.
• Participate in classroom learning, simulations, and real‑customer engagement scenarios.
• Be accountable for delivering outcomes for assigned sub‑projects.
• Work independently within defined policies, processes, and scope of responsibility.
• Contribute to key milestones across projects of moderate complexity.
• Collaborate effectively while managing work independently as needed.
• Provide regular, clear status updates to managers or project leads.
• Apply strong technical competence using relevant tools, procedures, and programming languages.
• Enhance existing systems and processes through sound decisions and solutions.
• Build collaborative relationships and communicate clearly, timely, and constructively across functions.

• Drive project implementation through successful client acceptance.
• Lead all phases of the project lifecycle from initiation to closure.
• Collaborate with customers, partners, and SAP leadership to manage and deliver projects effectively.
• Serve as a trusted partner to assigned customers, managing long‑term engagements holistically.
• Ensure high levels of customer satisfaction across managed projects.

• Bachelor’s or Master’s degree in STEM or Business.
• 1–3 years of customer‑facing experience (consulting, project delivery or related roles).
• Proficiency in Microsoft Excel (or comparable tools) with an analytical, detail‑oriented mindset and experience managing data‑driven reporting.
• A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast‑paced, evolving environment.
• Strong problem‑solving and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
• Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
• A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results‑oriented approach and the courage to take initiative.
• Demonstrated project management experience or training; familiarity with SAP Activate, Agile methods, MS Project, Jira or equivalent tools.
• Experience with risk management, budget/resource allocation, and coordinating multi‑party delivery teams.
• PMP, PRINCE2, or Agile certifications are a plus.
• Proficiency in English; fluency in German is a plus.

The Project Manager is a core role within SAP Customer Services & Delivery and works closely with account teams and service delivery organizations to ensure customers achieve measurable outcomes from their SAP investments. The role collaborates with Customer Engagement Partners, Enterprise Architects, Data Architects, Success Experts, and delivery teams to provide a coordinated, outcome‑driven customer experience.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender, sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.