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SAP Architecture Advisor Insurance; f​/m​/d) Customer Advisory

Job in 8302, Kloten, Kanton Zürich, Switzerland
Listing for: SAP SE
Full Time position
Listed on 2026-08-29
Job specializations:
  • IT/Tech
    IT Consultant
Salary/Wage Range or Industry Benchmark: 180000 - 260000 CHF Yearly CHF 180000.00 260000.00 YEAR
Job Description & How to Apply Below
Position: SAP Architecture Advisor Insurance (f/m/d) Customer Advisory

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SAP Architecture Advisor Insurance (f/m/d) Customer Advisory Switzerland

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.

What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

THE OPPORTUNITY

The insurance industry is facing a structural transformation. Cost pressure is increasing, customers expect more seamless services, regulation continues to evolve, and AI is changing how work is done across the insurance value chain. The challenge is no longer whether to adopt AI, but how to integrate it responsibly into the processes that run the business. This requires clear architectural choices across applications, data, integration, and governance.

SAP has a unique opportunity to support this transformation because it combines enterprise process depth, business data context, and industry knowledge with solutions across the value chain. As an SAP Architecture Advisor, you will be at the forefront of change. With our customers, you will identify opportunities and turn their Autonomous Enterprise ambition into value-driven architecture decisions and future‑ready roadmaps.

PURPOSE

AND OBJECTIVES

We are looking for a leader with deep insurance expertise to support customers in the Swiss insurance industry in their digital and AI‑enabled transformation by defining a shared SAP Autonomous Enterprise vision, jointly designing future business capabilities and processes, and deriving the target architecture and transformation roadmap required to realize that vision. You inspire customers and prospects to innovate with us by making the benefits of SAP's capabilities tangible.

As an Architecture Advisor for insurance, you will develop your assigned customers together with your sales and post‑sales counterparts, as well as our partner ecosystem. Architecture Advisors bridge the gap between the customer's business strategy and relevant solutions by crafting to‑be business and solution architectures and designing an enterprise‑level transformation roadmap. You help customers adopt Clean Core‑based cloud architectures, SAP Business Suite capabilities, and AI‑enabled operating models.

Your success depends on your understanding of industry trends, your knowledge of the customer's current situation, your knowledge of our solution portfolio, and your ability to develop a compelling value proposition for the customer.

You need to build rapport with very different stakeholders at all levels of the customer organization. You can never be successful alone in this role, so teamwork should be part of your DNA. You know how to handle pressure and manage multiple engagements simultaneously.

EXPECTATIONS AND TASKS

Lead key customer engagements in the Swiss insurance market as a trusted architecture advisor — from initial discovery through roadmap design and adoption.

Shape and communicate the SAP Autonomous Enterprise vision by defining the future‑state business capabilities, target architecture, AI adoption path, and phased transformation roadmap required to move from current‑state complexity to an intelligent, adaptive, and scalable enterprise architecture.

Design and position the SAP Business AI platform and agentic AI use cases — from underwriting automation and claims processing to fraud detection and customer self‑service — translating AI capabilities into quantified business value and concrete deployment roadmaps.

Map SAP solution capabilities to insurance‑specific business requirements across core lines — property & casualty, life, health, and reinsurance — and demonstrate the end‑to‑end value proposition of RISE and GROW with SAP.

Apply Responsible AI design practices: embed governance guardrails, auditability, and safety controls into every AI…

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