Business Support Officer

Grade: E

Hours: 18.5 hours per week

Location:
Knaresborough, North Yorkshire

An exciting opportunity has arisen for a part-time Business Support Officer to join the Children & Young People's Service (CYPS) Business Support Team, based at Knaresborough Children's Centre.

Working closely with the NYC Fostering Service, you will provide high-quality administrative support to the fostering recruitment process and assist Assessing and Supervising Social Workers with case management activities. This is a varied role that requires excellent organisational skills, the ability to manage competing priorities, and a collaborative approach to meeting deadlines.

You will be a motivated and professional administrator with excellent communication and customer service skills. As a key member of the team, you will regularly liaise with foster carers, social workers, and partner agencies while handling sensitive and confidential information.

The role involves providing administrative support across the fostering recruitment, assessment, and duty functions, including:

• Managing fostering enquiries and applications
• Supporting emergency foster carer approvals, exemption requests, and case closures
• Processing foster carer financial claims
• Maintaining accurate records on the LCS database
• Attending meetings and producing live notes when required

You will have strong ICT skills, including experience using Microsoft Office applications, and a good understanding of data protection, equality and diversity, and health and safety requirements within an office environment.

In return, we offer a comprehensive benefits package, including:

• Flexible working arrangements
• Local Government Pension Scheme
• Generous annual leave entitlement
• Learning and development opportunities
• Employee discounts and salary sacrifice schemes

You’ll also benefit from a supportive management team, ongoing training, and opportunities for career progression within a dynamic and forward-thinking Business Support Service.

Further information For an informal discussion about the role, please contact Gwen Edwards, Business Support Team Leader, on or email gw

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds