Patient Services Representative

Patient Services Representative - Full-Time Position - Garner, Knightdale, and Wakefield Locations

We’re seeking a detail-oriented and highly personable Patient Services Representative to join our fast-paced specialty medical practice. This role is vital to ensuring a seamless experience for every patient from the moment they walk through our doors.

• Greet patients and visitors with warmth and professionalism
• Accurately collect and input patient information into the electronic health record system
• Verify insurance coverage and obtain necessary authorizations
• Handle incoming calls and front desk correspondence
• Collaborate with clinical and administrative staff to provide outstanding service

• Exceptional attention to detail and accuracy
• Commitment to delivering top-tier customer service
• Ability to thrive in a fast-paced environment while juggling multiple tasks
• Professional, respectful communication with individuals at all levels
• Previous experience in a medical office setting is preferred
• Full medical, dental, and vision coverage with FSA and HSA options
• Retirement plan with employer contributions
• Company-paid life insurance
• Paid Time Off program

• $16–$22 per hour, commensurate with experience