Customer Service Representative-Urgent Care​/Emergency

Customer Service Representative-Urgent Care/Emergency

Join to apply for the Customer Service Representative-Urgent Care/Emergency role at Vets Pets

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Wake Veterinary Medical Center in Raleigh is currently seeking a Customer Service Representative to join our collaborative and compassionate team. Known for balancing high-quality medicine with a healthy work-life balance, our team is frequently praised for being both fun and incredibly skilled—a great combination!

Wake Vet is a 24-hour hybrid hospital offering primary care, emergency, surgery, internal medicine, oncology, advanced imaging (ultrasound and 64-slice CT), and cardiology services through our partnership with CVCA. We’ve recently doubled our facility space, added dedicated special procedures and chemotherapy rooms, and expanded our diagnostic capabilities to better support our patients and referring veterinarians.

We’re also known for exceptional ICU care, delivered by a stable and experienced team of credentialed technicians and assistants.

Located in Knightdale, NC—just off I-540—we’re a quick and easy commute from anywhere in the Research Triangle. Raleigh is consistently ranked among the top cities to live in the U.S., offering everything from highly rated schools and family-friendly amenities to incredible food, extensive trails, and a central location in the state.

li>One year veterinary experience required
• Familiarity with veterinary software is advantageous

• A choice between two medical plans with prescription drug benefits
• Dental and vision coverage are available
• 401(k) Savings Plan with employer match, including immediate vesting
• Life insurance for yourself, your spouse, and eligible dependents is available
• Paid time off / holidays
• Health Savings Account available
• Short-term disability available
• Supplemental critical illness and accident plans are available
• Uniform allowance
• Employee assistance program

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Entry level

Full-time

Other

Veterinary Services

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