Assistant Manager

Overview

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Location:

Moe's Knightdale - 837

Job Type: Hourly/Part-Time

Education:

High School Diploma or equivalent

Seniorities and related details are provided below as part of the job specification.

The Assistant Manager contributes to the success of the business and has responsibility, through the direction and control of restaurant operations, to grow sales, ensure a positive guest experience and maximize restaurant profitability. The Assistant Manager is a key part of the restaurant management team focused on maintaining the highest standards of food quality, service, cleanliness, safety and sanitation and will take direction from the supervisor on requirements to deliver those expectations.

• Ensure a High Quality Operation
• Maintain Controls
• Manage Team Members
• Advocate a Team Environment
• Manage Personal Development
• Provides Team Members, Managers, and Guests with a positive experience and atmosphere
• Ensures prompt, friendly service
• Ensures the production of high quality food on a consistent basis
• Directs overall activities and performance of team members on a shift-by-shift basis
• Responsible for assisting with the development of sales and marketing strategies and for implementing, advertising, and promoting campaigns
• Responsible to support and execute brand sales driving initiatives such as promotions, new product introductions and brand loyalty initiatives
• Manages efforts to ensure a positive guest and team experience
• Ensures quality and timely delivery of food and beverages orders through various ordering channels (in-restaurant dining, to-go, online ordering, curbside and delivery)
• Maintains and inspects dining room, food receiving, food holding, preparation, production, and storage areas to ensure health and safety regulations are adhered to; corrects unsafe practices or conditions
• Completes daily paperwork and projects on a timely basis
• Complies with cash control policies and procedures; ensures staff compliance
• Drives positive labor results through proactive scheduling and responding to business trends
• Controls operating costs by instituting awareness through the restaurant
• Manages Team Members
• Ensures quality recruiting and training of new team members
• May participate in hiring, training, motivation, and evaluation of team members as directed by supervisor
• Creates positive relationships with team members and managers by treating all members with respect
• Minimizes turnover by working with the management team to resolve team member issues
• Ensures adherence to brand standards, company policies and procedures during shifts where they are the supervisor
• Supports and practices an open door policy

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Part-time
• Job function:
  Other
• Industry: Food and Beverage Services

This is for a position at a franchised Moe’s Southwest Grill location.

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