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Shift supervisor, Retail

Job in Knightdale, Wake County, North Carolina, 27545, USA
Listing for: CVS Health
Full Time position
Listed on 2026-01-09
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 16.5 - 24 USD Hourly USD 16.50 24.00 HOUR
Job Description & How to Apply Below

Shift Supervisor – CVS Health

Join the CVS Health team as a Shift Supervisor, leading store operations and enhancing customer experience. CVS Health is a leading health solutions company, reaching millions of Americans through local presence, digital channels, and over 300,000 purpose-driven colleagues. We care for people wherever and whenever they choose, in a connected, convenient and compassionate way.

Position Summary

A Shift Supervisor supports the Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When no manager or Operations Supervisor is onsite, the Shift Supervisor leads store staff, ensures store operations run smoothly, and implements all opening and closing procedures.

Essential Functions
  • Manage store crew: supervise, assign, direct, and follow up on all activities; work collaboratively with store management and crews.
  • Communicate information between store management and crews.
  • Customer service: assist customers with questions, problems and complaints; promote a positive CVS customer service culture; maintain confidentiality.
  • Merchandise and presentation: price merchandise, stock shelves, execute displays and inventory for weekly, promotional and seasonal items; reset departments following POGs.
Required Qualifications
  • Deductive reasoning ability, analytical skills and computer skills.
  • Advanced communication and supervision skills.
  • Ability to work a flexible schedule, including early morning, overnight and weekend shifts, overtime, and respond to urgent store issues.
Preferred Qualifications
  • Experience as a retail supervisor.
Education

High School Diploma or Equivalent – Preferred but not required.

Anticipated Weekly Hours

27 hours

Time Type

Part‑time

Pay Range

$16.50 – $24.00 per hour

Great Benefits for Great People
  • Affordable medical plan options, 401(k) plan with company match, and employee stock purchase plan.
  • No‑cost wellness programs: screenings, tobacco cessation, weight management, confidential counseling and financial coaching.
  • Benefit solutions that address diverse needs: paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits (subject to eligibility).

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We anticipate the application window for this opening will close on: 03/06/2026.

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