Assistant Store Manager

Assistant Store Manager – Merry Hill

We are hiring for an Assistant Store Manager to join one of our exciting stores based in Merry Hill. There’s an established team in place, and you will be working directly with them to help create the best customer shopping experience possible. Footasylum believes in its front‑end retail staff.

An Assistant Manager will be responsible for assisting the Store Manager with the store’s day‑to‑day responsibilities. You will do so by taking on managerial tasks such as overseeing employees, modelling effective leadership and offering excellent customer service. A primary responsibility of an Assistant Manager is to carry out the Manager’s role in their absence. This role is an opportunity to acquire and develop a Store Manager’s duties and ultimately be in training to advance to this position.

We invest in training and development and this role will be no different. Our aim is to continue building an environment where employees can achieve, develop, and progress. You will be supported in your journey, and we celebrate with you at every step. Regular 1‑to‑1s, training, and support will be available, and most importantly, you will be given all the tools to help you thrive and feel empowered.

We also have a track record of progression, support, and training. Many people have progressed upwards or into new opportunities within the business. Your development is paramount to us, and we want to help support you to achieve your goals.

We’re looking for someone who is passionate about fashion retail and aligned with our company values. The ideal Assistant Store Manager will bring:

• Proven experience in fashion retail, ideally in a managerial role within a fast‑paced environment
• A strong track record of leading, motivating, and developing high‑performing teams
• Excellent communication skills, both verbal and written
• The ability to thrive under pressure and adapt quickly to changing priorities
• Exceptional organisational skills and a customer‑first mindset
• A deep understanding of the fashion industry and current market trends

Ideal candidates are currently working as a Deputy Store Manager, Retail Operations Supervisor, Store Management Associate, Assistant Retail Manager, or Sales Floor Manager.

We’ve grown significantly over the last few years. We are vibrant, engaged and performing well. Innovation is key to our business, and we are looking at how we deliver value to our wider retail estate.

We want to create a place for colleagues to do their best work, and you will have the opportunity to influence our decisions, help define retail standards across the estate, and contribute to a happy and healthy working environment.

We recognise and value the importance of diversity to help ensure we have many different perspectives when providing services to our colleagues and customers. Diversity is also important for building happy teams full of people who want to learn and inspire each other and share their different experiences.

We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a face‑to‑face chat about the role, and to see if we’re a good fit for you. We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment.