Admin Assistant - Heavy Haul

Together, we move what matters We are at the start of something powerful. Heavy Haul Rail was created with a simple but transformative belief: the UK deserves a smarter, cleaner, more resilient freight future. And we have the opportunity to build it. Every role in this business carries purpose. Whether you work in operational delivery, driving trains, engineering, or business support, the work you do contributes directly to reducing emissions, easing road congestion, strengthening supply chains and powering British industry.

This is meaningful work, with real impact.

Who we are Previously operating as Freightliner’s Heavy Haul business, we are now an independent company following CMA CGM Group’s acquisition of Freightliner UK’s Intermodal Logistics business in January 2026. Heavy Haul Rail is the UK’s next-generation rail freight partner built for a sector ready to evolve. We believe it’s time to move differently. Congested roads, rising emissions, fragile supply chains.

These aren’t just logistical challenges; they’re environmental and economic wake-up calls. We’re here to lead the modal shift, helping businesses transition from road to rail with confidence, clarity, and measurable impact. We move 17 million tonnes of freight a year for customers in the industrial, energy and construction markets. The company operates 95 locomotives and over 1000 wagons. Heavy Haul Rail’s team of 950 supports customer deliveries to over 100 locations across the UK, running 250 trains per week.

Heavy Haul Rail also supports the renewal and maintenance of the rail infrastructure and supports passenger train operators and rolling stock companies, including the provision of drivers and route conducting services. But none of this happens without us, its people.

Admin Assistant – Heavy Haul Rail Commercial Organisation – Heavy Haul Rail North Location – Ferrybridge / Doncaster A requirement has arisen to employ an Admin Assistant within the Contract Performance Team in Business Unit North at Ferrybridge migrating to Doncaster. Reporting to the Head of Commercial North, you will be part of a small group that provides administrative support for the Heavy Haul North Commercial team.

The role will assist in the smooth running of the section, ensuring that accurate billing is administered in a timely fashion, that any ad hoc moves are charged for, along with the production of key data to measure operational performance.

• Request and update 3rd party access for HHR trains through other Freight Operators’ yards.
• Validate 3rd party access, stabling and ground staff invoicing and log queries.
• Book bowser fuelling at remote locations and validate subsequent invoicing
• Agree 3rd party access into HHR yards and draw up the relevant invoicing.
• Investigate operational anomalies to ensure to establish liability
• Collating train running data for regular contractual services and using the information to build customer invoices
• To investigate and resolve customer billing queries
• Monitor performance and service details for ad hoc business, capturing all chargeable moves and drawing up the relevant invoices
• Update and maintain online systems as required
• To provide ad hoc performance stats on demand.

• Quick learner and ability to absorb general railway knowledge
• Commercially focused
• Good knowledge of Excel to compile train running data and turn it into customer invoicing
• Ability to organise large volumes of raw data and provide reports on demand
• Highly conscientious
• Keen attention to detail
• Ability to work under pressure, prioritise workload and work to strict deadlines

Here, you’re not one small part of a big machine. You’re a key contributor with national significance and real-world impact. We want our colleagues to feel proud of the work they do, connected to our mission and empowered to shape the future of this business. As part of Heavy Haul Rail, you can expect:
Purpose that matters. Your work contributes to a cleaner, more efficient freight industry. Opportunity to shape what’s next. We’re new, agile and ready to do things differently, your ideas help build our future. A team that…