LDA Plan Analyst - VolCard - UTK

This position provides comprehensive financial and operational support by leading advanced reconciliations across multiple institutional ledgers, ensuring accuracy, compliance, and strong internal controls. The role monitors financial performance through variance analysis, manages daily transaction balancing across systems, and resolves complex discrepancies to maintain data integrity. Responsibilities include developing and enhancing financial reporting tools, overseeing cash management and deposit processes, and supporting transparency and audit readiness.

Additionally, the position serves as backup to the Vol Card Supervisor, assists staff, and handles credential-related functions, while contributing to budgeting, forecasting, and year-end close activities in alignment with organizational and strategic financial objectives.

• Independently perform advanced financial reconciliations comparing Banner, CS Gold, and Meal Plan Manager. Ensure all student meal plan transactions balance. Identify any discrepancies in data being transferred between systems and seek resolution. Collaborate with Vol Dining, Vol Card Team, and OIT about any programming changes requested. Validate changes have the desired outcome.
• Verify transactions in DASH are accurate and match CS Gold. Identify any questionable charges or credits. Seek resolution between systems including processing journals in DASH. Make necessary adjustments in CS Gold as approved.
• Provide accurate, up-to-date reporting to ensure payments to Aramark and to students are accurate. Ensure collections from students are entered in Banner in a timely manner.
• Analyze Meal Plan Manager system along with the needs of Vol Dining and Vol Card. Make recommendations towards new Meal Plan system functionality. This may require travel to other schools for demonstrations.

• Education/
  
  Experience:
  
  3 years of experience in an accounting position with reconciliation of accounts as a requirement OR an associate's degree and a year of experience in an accounting field.
• Knowledge, Skills, Abilities:

Advanced knowledge of Microsoft Office, specifically in Excel, Outlook, and Teams. Must have basic knowledge of MS Access or SQL. Must have the ability to learn a variety of in-house computer systems. Accounting knowledge. Should have the ability to identify and resolve account discrepancies.

• Education/
  
  Experience:
  
  Prefer a bachelor's degree in business/accounting with experience in reconciling accounts.
• Knowledge, Skills, Abilities:
  Knowledge of SQL and/or MS Access. Preferred knowledge of Banner. Preferred knowledge of reconciling ledgers. Strong Accounting Skills.

• Location:
  
  Knoxville, TN
• Onsite

• UT market range: MR06
• Anticipated hiring range: $46,000 - $48,000
• Find more information on the UT Market Range structure here
• Find more information on UT Benefits here

The Vol Card serves as the passport to campus. A campus identification and access credential for students, staff, and faculty, the Vol Card is accessible via mobile devices. The Vol Card grants entry to housing facilities, dining services, academic buildings, and campus events such as graduation. It includes a declining balance account that can be used at vending machines, on-campus meal locations and POD stores, off-campus merchants including grocery stores, and at Vol Shop locations.

The Vol Card Office oversees the issuance and management of the credential, ensuring smooth and reliable service. Additionally, the office is responsible for managing vending services across campus.

The University of Tennessee,…