Administrative Associate -University Family Physicians; Knoxville

Administrative Associate 2 – University Family Physicians (Knoxville)

Apply for this position at The University of Tennessee Health Science Center

Hiring Salary: $18.54 per hour

Location: Knoxville, TN

The Administrative Associate 2 performs a range of complex administrative and clerical duties in support of the UT Health Science Center College of Medicine‑Knoxville Center of Excellence for children in state custody, a program in the Department of Family Medicine.

• Provides a wide range of complex office administration and support for the program while serving as the principal contact and liaison with all university and external contacts to the program.
• Compiles records and assembles case review files, including complex social histories, and presents to the clinical team.
• Generates and maintains client charts and administrative files, coordinates daily staff meetings, schedules appointments, manages paperwork and files for appointments, and schedules program conference calls.
• Routes phone calls, shipping and receiving mail, and responds to e‑mails from both internal and external partners.
• Monitors budget, including tracking account expenditure, and assists with monthly reports.
• Maintains administrative database records in Access, including entry and upkeep of referred cases, generates reports, and responds to inquiries.
• Manages team travel and coordinates reservations and reimbursements.
• Maintains contact and liaison with other university departments and external agencies.
• Assists with the preparation of materials for state‑wide training events.
• Performs other related duties as assigned.

Education: High School Diploma or GED (Transcript Required).

Experience: Two (2) years of office experience; or Associate’s Degree in lieu of experience. Must pass background checks required by the Department of Children’s Services.

• Excellent organization, verbal and written communication skills.
• Excellent computer skills, including proficiency with the Microsoft Office suite and use of database programs.
• Ability to work independently and easily adapt to frequently changing priorities.
• Ability to multitask and meet deadlines.
• Ability to communicate professionally and maintain a high degree of confidentiality.

This position may occasionally be required to work evenings.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Health Care Provider
• Industry: Higher Education