Front Office Team Lead

Overview

We  Hiring:
Front Office Lead. If you  ready to lead with positivity, help patients feel truly cared for, and keep things running smoothly, we want to hear from you!

Are you a people-loving, super-organized go-getter who thrives in a fast-paced, patient-first environment? Do you love making someone  day while keeping everything running like clockwork? Then we  LOVE to meet you!

Who We Are: Our vision is to be the best office in East Tennessee by being a warm, welcoming dental practice where smiles are contagious, and teamwork is everything. Our mission is to provide exceptional patient care by building relationships of trust and compassion and that starts with the right person leading our team!

This is a 32-40 hour per week position with some flexibility based on your availability and our scheduling needs. We  looking for someone who can commit to consistent weekly hours while helping keep our office running smoothly and joyfully. Our typical schedule runs Monday through Friday, with occasional early closures or extended lunch breaks (yes, we believe in work-life balance!).

You  be working closely with both our clinical and front office team - great communication, leadership, and a can-do attitude is key!

• As our Front office Lead, you  be the heart of our practice - keeping front office duties organized, patients happy, and our team supported.
• Greeting patients with a smile and leading the front desk.
• Scheduling appointments & coordinating the daily flow.
• Communicating with patients about treatment plans and insurance communications.
• Overseeing billing, collections, and office systems.
• Tracking KPI  and ensuring that our goals are on track.
• Ensure quality care and the safety of our team and patients.
• Supporting our amazing team and keeping the vibes high!

• Previous dental office experience (preferably 3+ years).
• A natural leader with a positive attitude and great energy.
• Excellent communication & multitasking skills.
• Detail-oriented, reliable, and proactive.
• Experience with Open Dental is a big plus!

• Have integrity and do what is right.
• Have compassion and treat everyone the same.
• Always do your best and work as a team.
• Address problems and concerns with open and kind communication.
• Be open to change and be willing to learn and grow.

• Full-time position with competitive pay.
• Friendly, upbeat team culture.
• Dental Benefits.
• Paid time off + holidays.
• Opportunities for growth and continuing education.

Apply today and let  make smiles happen together!