Cash and Collections Manager

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Responsible for the oversight of the process of collecting outstanding debts and managing cash flow. This includes developing and implementing credit policies, managing the cash and collections team, analyzing accounts receivable reports, minimizing bad debt, and ensuring compliance with laws and regulations.

• Manage a team of cash and collections team members, providing guidance, support, and training as needed.
• Develop and implement effective collections strategies and procedures to maximize debt recovery while maintaining positive customer relationships.
• Monitor and analyze the performance of the collections team, implementing measures to improve productivity and success rates.
• Review and evaluate delinquent accounts, determining appropriate actions to be taken in accordance with company policies and legal requirements.
• Communicate with customers during the escalation path regarding their outstanding debts, negotiating payment plans, settlements, or other resolutions.
• Maintain accurate and up-to-date records of all collections activities, ensuring compliance with regulatory guidelines and internal policies.
• Collaborate with cross‑functional teams, including legal, finance, and customer service, to resolve complex or escalated customer issues.
• Stay current on best practices in collections, implementing process improvements as needed to improve efficiency and results.
• Provide statistics, data analysis, and reports on the progress of the collection department.
• Develop and maintain relationships with external collection agencies, attorneys, and other service providers as necessary.
• Handle account reconciliations, journal entries and monthly reporting.
• Ensure timely resolution of unapplied cash.
• Performs other related duties as needed.

This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers.

• Strong PC skills (MS Office software like Word, PowerPoint, Excel and Outlook)
• Strong attention to detail and enjoy problem solving.
• Enjoy working in a fast‑paced environment and able to pivot tasks based on business needs.
• Corporate ERP systems, Oracle a plus.

• Bachelor’s degree in accounting or related field.
• Minimum of 3‑5 years of experience in collections, preferably in a supervisory or managerial role.
• Excellent verbal and written communication skills, with the ability to effectively negotiate and persuade customers to resolve outstanding debts.
• Proven leadership skills, with the ability to motivate and guide a team to achieve targets and deadlines.
• Exceptional organizational and time management skills, with the ability to prioritize and handle multiple tasks simultaneously.
• Analytical mindset, with the ability to analyze data, identify trends, and make data‑driven decisions.
• Strong problem‑solving skills, with the ability to think creatively and find innovative solutions to collections challenges.
• Excellent attention to detail, ensuring accuracy in all records and communications.
• Strong interpersonal skills, with the ability to build and maintain positive relationships with customers and colleagues.

Base Pay Range:
Min $83,280 – Max $124,920. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position, the commission eligibility will be in accordance with the terms of the Company’s plan. Commissions are based on individual performance and/or company performance.

Benefits (subject to applicable eligibility requirements):

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long‑term and short‑term disability insurance
• Paid parking/public…