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HCM​/Payroll Business Analyst and Systems Implementation Lead – Public Sector

Job in Knoxville, Knox County, Tennessee, 37955, USA
Listing for: Crowe
Full Time position
Listed on 2026-01-15
Job specializations:
  • Business
    Business Analyst, Business Management
Job Description & How to Apply Below

HCM/Payroll Business Analyst and Systems Implementation Lead – Public Sector

Join to apply for the HCM/Payroll Business Analyst and Systems Implementation Lead – Public Sector role at Crowe

Job Description

Crowe is seeking an experienced and dynamic Lead Government Consultant to join our growing public sector consulting practice. This role offers an exciting opportunity to lead and contribute to impactful projects that help government clients modernize their Human Capital Management (HCM) and payroll systems. The ideal candidate will bring a strong background in management consulting, a passion for solving complex business challenges, and the ability to lead teams and drive results.

Key Responsibilities
  • Collaborate with public sector clients to design and implement solutions that improve business processes and address organizational challenges
  • Lead and mentor business analyst teams in conducting detailed process analysis and system assessments
  • Analyze business operations and develop actionable recommendations for improvement
  • Facilitate stakeholder meetings, interviews, and workshops to gather business and technical requirements
  • Document staffing models, technology systems, workflows, and associated costs
  • Deliver high-quality written reports, process documentation, and engaging client presentations
  • Support proposal development, client relationship management, and business development efforts
  • Work closely with project managers to ensure projects are completed on time and within budget
Required Qualifications
  • Undergraduate degree and 5 to 8 years of professional experience in management consulting
  • In-depth knowledge of HR/Payroll processes
  • Prior experience implementing payroll or HCM software, including system configuration and testing
  • Strong experience working with public sector clients
  • Experience working on HCM technology implementation projects
  • Strong analytical thinking, attention to detail, and quantitative skills
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office Suite (Word, Excel)
  • Self‑motivated, flexible, and capable of working both independently and collaboratively
  • A consistent record of delivering high‑quality work under tight deadlines
Preferred Qualifications
  • Current certification in one or more of the following: CBAP, CSM, PMI‑PBA, or PMP
  • Experience leading small projects or coordinating cross‑functional project teams
  • Experience working with enterprise‑level government systems and public sector project life cycles
  • Experience with requirements management software such as IBM ELM, Jira, Confluence, or others
Values & Equity

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Crowe is not sponsoring for work authorization at this time.

Benefits

Your exceptional people experience starts here. At Crowe, we care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

Equal Employment Opportunity

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

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