Customer Service Representative - Tennova Orthopedics Creek
Job in
Knoxville, Knox County, Tennessee, 37934, USA
Listed on 2026-01-15
Listing for:
Community Health Systems
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
-
Healthcare
Job Description & How to Apply Below
Community Health Systems - 10810 PARKSIDE DR [Medical Office Assistant] As a Customer Service Representative at CHS, you'll:
Answer inbound calls from patients, insurance companies and attorneys;
Make outbound Early Out Self-Pay calls, to collect on patient balances;
Perform insurance follow up to address customer concerns;
Research customer billing concerns per payer and create appropriate adjustment as needed;
Ensure created adjustments receive proper approval and sign off.
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