Representative Customer Success

Job Description

The purpose of this position is to manage the day‑to‑day relationships with our wholesale customers and to deliver a frictionless customer experience that enables our marketers to be commercially focused.

Complete other duties as assigned

• High school diploma or equivalent certificate required
• Bachelor’s тогдаdegree or a minimum of two years’ experience in sales support preferred
• Intermediate Microsoft Office skills
• Intermediate skills with a CRM (preferred Salesforce), PRS leads, and other company software preferred
• Ability to gain knowledge of fuel and rack marketing industry
• Ability to gain knowledge of company products and offerings
• Ability to prioritize, multitask and manage multiple projects successfully in a fast‑paced and dynamic environment
• Strong organizational skills with attention to detail
• Professional demeanor with communicating in person, email, or phone
• Excellent written and verbal communication skills
• Ability to communicate and interact effectively with various levels of the organization to negotiate, problem solve, complete projects, and influence decision making
• Ability to influence others and provide excellent customer service
• Self‑motivated with ability to work both independently and within teams in order to establish and meet deadlines, goals, andtelegram
• Strong time management skills
• Ability to quickly learn new technology and use technology in all areas related to the role
• Travel required less than 5%
• General office work requiring sitting or standing for long periods of time

• Nation‑wide Medical Plan/Dental/Vision
• Employee Fuel Discount
• 401(k) and Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Onsite Gym
• Weekly Pay