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Bike Shop Service Writer & Customer Experience Lead

Job in Knoxville, Knox County, Tennessee, 37955, USA
Listing for: Atlanta Cycling
Full Time position
Listed on 2026-10-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35000 - 45000 USD Yearly USD 35000.00 45000.00 YEAR
Job Description & How to Apply Below

Atlanta Cycling in Knoxville, TN is seeking a skilled SERVICE WRITER to serve as the liaison between customers and bike mechanics, handling the administrative side of service operations and delivering a hospitality-focused experience.

You'll manage service scheduling, document equipment conditions, oversee workflow, and support sales opportunities, while training team members and upholding top-tier customer service for a fast-paced bike shop.

We are looking to fill the Bike Shop Service Writer & Customer Experience Lead position at Atlanta Cycling in Knoxville, TN, United States.

The Bike Shop Service Writer & Customer Experience Lead role at Atlanta Cycling is now open for applications in Knoxville, TN, United States.

Join us at Atlanta Cycling as our next Bike Shop Service Writer & Customer Experience Lead in Knoxville, TN, United States.

We are currently recruiting a Bike Shop Service Writer & Customer Experience Lead for our team in Knoxville, TN, United States.

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