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MH Bilingual Customer Service Rep
Job in
Knoxville, Knox County, Tennessee, 37955, USA
Listed on 2026-10-11
Listing for:
FirstBank
Full Time
position Listed on 2026-10-11
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
This position provides opportunity to gain knowledge regarding Loan Servicing, Operations, and Collections aspect of the Manufacture Housing Industry.
Essential Duties & Responsibilities:- Provide excellent customer service
- Answer customer calls/inquiries
- Take payments over the phone
- Handle customer/client correspondence and all information requests
- Support various departments within Loan Servicing Team
- Assist with Loan Research
- Review and submit Loan Maintenance Requests
- Other duties as assigned
- High School Diploma or GED
- Some College preferred
- Bilingual in Spanish - required
- Proficient with MS Office (Excel and Word)
- Excellent organizational skills
- Excelling communication skills - both oral and written
- Collection knowledge a plus
- Manufactured housing knowledge a plus
As a MH Bilingual Customer Service Rep, you will play an important part at First Bank in Knoxville, TN, United States.
If your experience matches this role, we encourage you to apply.
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