MH Bilingual Customer Service Rep

This position provides opportunity to gain knowledge regarding Loan Servicing, Operations, and Collections aspect of the Manufacture Housing Industry.

• Answer customer calls/inquiries
• Take payments over the phone
• Handle customer/client correspondence and all information requests
• Support various departments within Loan Servicing Team
• Assist with Loan Research
• Review and submit Loan Maintenance Requests
• Other duties as assigned

Position at First Bank

This position provides opportunity to gain knowledge regarding Loan Servicing, Operations, and Collections aspect of the Manufacture Housing Industry.

• Provide excellent customer service
• Answer customer calls/inquiries
• Take payments over the phone
• Handle customer/client correspondence and all information requests
• Support various departments within Loan Servicing Team
• Assist with Loan Research
• Review and submit Loan Maintenance Requests
• Other duties as assigned

• High School Diploma or GED
• Some College preferred
• Bilingual in Spanish - required
• Proficient with MS Office (Excel and Word)
• Excellent organizational skills
• Excelling communication skills - both oral and written
• Collection knowledge a plus
• Manufactured housing knowledge a plus

First Bank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. First Bank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. First Bank in an Equal Opportunity Employer, including disability.