Student Success Coordinator; Temporary Part-Time

Title

Student Success Coordinator (Temporary Part-Time)

Stay Strong Success Center

Hardin Valley Campus

Open Until Filled

Temporary Part-Time

$23.01/Hr

30 hours per week

The position helps spearhead the College's retention efforts through coordination of planning, implementation, and execution of strategies to improve retention, progression, and graduation rates for all students. It manages a caseload across all five Pellissippi State Campus locations, focusing on in‑person meetings, mentoring, advising, and coaching to close equity gaps and facilitate success. The role supports new student onboarding, re‑entry pathways for students on academic probation and suspension, and develops meaningful relationships with students through proactive and intentional support.

• 50% Execute existing academic support plan for assigned students: first‑time first‑year, part‑time, adult learners, and underrepresented student groups.
  • Assess the specific needs of assigned students across all five campuses.
  • Assist students in identifying their personal support system (faculty/staff/peer mentor, services, resources, and referrals).
  • Assist students with core academic and support processes (admissions, advising, financial aid, scholarships, major/degree information, etc.) and make appropriate referrals.
  • Conduct topical workshops (small group, in‑class, and virtual).
  • Conduct 1:1 coaching sessions (in‑person and virtual).
  • Monitor, track, evaluate and report student success data.
• 20% Plan and implement programming that supports student success.

  Triage early academic notification through timely referrals and responses. Maintain accurate records of all student interactions in the EAB/Navigate platform. Conduct Navigate appointment campaigns to facilitate student success for targeted student groups. Help steward the department's overall data management efforts through effective utilization of Banner, Argos, 25
  
  Live, Navigate, and Pelli‑Biz tools for operational support of the Stay Strong Success Center.

• 20% Initiate, develop, and maintain positive relationships with faculty, staff, and students across divisions and departments to advance the mission of the College and impact student readiness and retention in alignment with strategic goals. Collaborate with campus deans to coordinate recruitment and retention programming and initiatives for their respective campuses. Support the development of a comprehensive educational orientation and transitional programming, assisting with administration of new student onboarding through contextualized orientation sessions and welcome events.
• 5% Coordinate with Marketing Services and Event Services to timely and effectively promote and coordinate events. Help create and revise marketing materials for the Stay Strong Success Center.
• 5% Perform other duties as needed.

Note:

The College reserves the right to change or reassign job duties, or combine positions at any time.

• Bachelor's degree.
• Minimum of two years of related experience. (Part‑time work experience is calculated at 50% credit of full‑time work experience).

• The ability to engage in the college’s mission and values.
• Demonstrated commitment to lifelong learning.
• Ability to successfully manage multiple responsibilities simultaneously.
• Excellent oral communication skills.
• Demonstrated ability to be innovative and adaptable.
• Strong ability to create, coordinate, and plan events/programs with measurable goals.
• Ability to relate to students and anticipate their needs.
• Demonstrated experience of presentation skills.
• Experience building, maintaining and fostering meaningful relationships.
• Ability to effectively communicate with students.
• Demonstrates a high degree of emotional intelligence and patience.
• Possess a high degree of attention to detail and organizational skills.
• Ability to analyze, prioritize and complete tasks both independently and collaboratively.

To be considered for a position at Pellissippi State, you must create an online application. Your skills, abilities,…