Business Manager - Division Student Success - UTK

JOB DESCRIPTION

The Business Manager serves as a key member of the Division of Student Success Finance and administrative team and is responsible for the oversight, coordination, and management of financial and business operations across the division. This position provides leadership in financial reporting, internal controls, budget administration, accounts payable and receivable functions, operational processes, and compliance with university policies and procedures.

• Prepare monthly, quarterly, annual, and ad hoc financial reports.
• Provides oversight of financial operations, including ledger reconciliations, auditing, transaction review, and internal controls.
• Review financial documentation and transactions for accuracy and compliance.
• Respond to auditor and external inquiries.
• Serve as a backup financial approver for divisional departmental managers.
• Review and approve select DASH workflow transactions.
• Manage DASH Finance/ERP and operations access requests.
• Complete required university compliance and other annual reports.

• Supervise Accounts Payable and Accounts Receivable staff.
• Oversee invoices, contracts, reimbursements, deposits, and journal entries.
• Monitor outstanding receivables and collection activities.
• Resolve payment, billing, and account-related issues.

• Coordinate divisional business operations and administrative processes.
• Maintain oversight of inventory management and equipment tracking.
• Coordinate office logistics, space planning, and operational support activities.
• Develop and maintain standard operating procedures.
• Serve as a backup School Certifying Official for the Veterans Business Administration department.
• Attend meetings, conferences, and workshops to represent the division as required.

• Manage fiscal year-end activities.
• Serve as the day-to-day contact for divisional budget questions and business operations.
• Provide consultation and training on financial policies and procedures.
• Serve as a liaison with university administrative offices.
• Oversee and facilitate the division's technology needs including creating strategic plans, liaising with central OIT when necessary, deploying equipment to staff, and ensuring setup is complete. Supervise a team of interns or students to accomplish the work.

• Assist the Director with annual budget preparation, forecasting, and financial planning.
• Prepare Deferred Revenue and Aged Receivable reports.
• Coordinate vendor registration through Payment Works.
• Monitor procurement card reconciliation compliance.
• Investigate and resolve financial discrepancies.
• Financial modeling and forecasting.
• Other duties as assigned.

• Bachelor’s Degree

• 2+ years progressively responsible accounting or fiscal management experience in higher education, non-profit or governmental environments.
• Extensive experience with Microsoft Office Suite

• Strong analytic, finance, and budget management skills
• Ability to prioritize and manage complex projects in a fast-paced environment maintaining attention to detail and accuracy
• Excellent leadership, administrative and problem-solving skills
• Ability to research and analyze financial information and make appropriate recommendations and projections
• Strong interpersonal, time management, communication and organizational skills
• Knowledge of Microsoft Office Suite
• Proficient ability with spreadsheets, databases and accounting software
• Knowledge of accounting principles
• Understanding of grants accounting and restricted gift accounts

Applicants must be legally…