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Patient Financial Advocate -Billing

Job in Knoxville, Knox County, Tennessee, 37955, USA
Listing for: University Physicians' Association, Inc. (UPA)
Full Time position
Listed on 2026-01-04
Job specializations:
  • Healthcare
    Medical Billing and Coding, Healthcare Administration
Job Description & How to Apply Below
Position: Patient Financial Advocate -Billing Experience Required

Patient Financial Advocate - Billing Experience Required

Join to apply for the Patient Financial Advocate - Billing Experience Required role at University Physicians' Association, Inc. (UPA)

3 days ago - Be among the first 25 applicants

University Physicians' Association is seeking a professional, qualified candidate with good working knowledge and experience with medical billing. This position is on a small team that serves as Patient Financial Advocates in the University of Tennessee Cancer Institute.

This position requires medical billing experience, critical thinking skills, financial problem solving, and ability to multitask. The candidate will oversee claims submissions, follow up, and communication with the Rev Cycle team as needed. In addition to secondary billing, the candidate assists patients over the phone to answer billing questions related to their treatment. Compassion and empathy are a must as we work to lift the financial hardships that come with a cancer diagnosis.

Responsibilities
  • Data collection and reporting of all billing components of the program.
  • Secondary claim submissions, follow up, and reporting.

Position schedule:
Full time Monday‑Friday 8a‑4:30p, in person position.

Benefits

Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more!

Requirements
  • 2+ years of medical billing experience
  • Current working knowledge of commercial and Medicare insurance
  • Advanced knowledge of Excel
  • Critical thinking and financial problem-solving skills
  • Works in conjunction with all members of Oncology, medical staff and administration to provide comprehensive quality care to the patient to overcome financial barriers to care.
Seniority level

Entry level

Employment type

Full‑time

Job function

Health Care Provider

Industries

Hospitals and Health Care

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